Ekos, an Enterprise Software Company, Announces the Launch of their Customizable CRM
CHARLOTTE, N.C., July 31, 2013 /PRNewswire/ -- Ekos, an enterprise software company, announces the launch of their customizable web-based CRM that helps businesses increase efficiency, standardize processes, and create accountability across an entire organization.
Greg Forehand, CEO of Ekos, founded his first company TechStructures in 2002 where he created custom software that specialized in managing call centers and administrative software for Fortune 500 telecom companies. Part of the business included customizing existing CRMs, which was costly for the client and time consuming for TechStructures. And thus, Ekos was born.
"After customizing existing CRMs for more than a decade, I realized that business models shouldn't have to change to fit the software. Rather, the software should change to fit the business need. We built a cloud-based product that is tailored to meet business objectives right out of the box and scales as companies grow", said Forehand.
Ekos allows businesses to store and access information in one unified system including sales, marketing, inventory, finance, and more. Current clients include a Charlotte-based manufacturing company that uses the system for tracking their sales pipeline and order fulfillment process, to a leading telecom company that uses Ekos to manage thousands of properties nationwide, to an agricultural center that uses Ekos for herd management.
Ekos is for any organization that is looking for a unified and efficient system to manage information and business processes in the cloud. Forehand doesn't even blink at the thought of importing spreadsheets to get a business started on Ekos: "We have several businesses that were previously operating their entire business in spreadsheets. We're able to import that data into Ekos and create a system where clients can actually measure, track, and analyze their information. Clients have been immediately pleased with how Ekos has minimized redundancies in their process", said Forehand.
Forehand is no stranger to the frustrations and limitations that other CRMs offer for support. Most come with online support forums, a limited online ticketing system, or a phone number that comes at a premium cost. Forehand is determined to offer the best CRM support available and believes in having a co-managed model where his team works closely with each of their clients.
All Ekos customers have access to 1-on-1 support to ensure that as their company's needs change, the Ekos system will easily adapt.
Ekos is more cost-effective than Salesforce and other CRMs on the market and does not require hiring a costly consultant or full-time employee for maintenance. The modular-based drag and drop functionality allows users to simply enable or disable features, configure reports, and add data as needed. Best of all, there are no complicated plans or startup costs - just one simple, affordable price.
Most implementations take less than a week and through their co-managed model, users are trained and on-boarded within just a couple of weeks. To sign up for a free no obligation 30-day Ekos trial, visit www.goekos.com.
About Ekos
Ekos, a customizable business software in the cloud, increases efficiency by automating processes and eliminating redundancies. Ekos allows businesses to store and access all information in one unified system including sales, marketing, inventory, finance, and more. For more information on Ekos, visit www.goekos.com.
SOURCE Ekos
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