Deloitte Digital's Analytics Offering Helps Companies Manage to Results and Deliver Greater Value

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Oct 13, 2014, 12:01 ET

SAN FRANCISCO, Oct. 13, 2014 /PRNewswire/ -- IT, business, human capital and other stakeholders can now use cloud-based analytics to more effectively attract, acquire, serve and engage customers, Deloitte Digital announced today. Deloitte Digital has created an analytics offering for Wave, the Salesforce Analytics Cloud that is designed to offer greater flexibility than on-premises solutions. Deloitte Digital's approach to cloud-based analytics is designed to help companies create strategies for success in a new environment. An example of Deloitte Digital's commitment to Salesforce Analytics Cloud is its Member Connect solution, a health care industry-focused accelerator with an intuitive approach to the customer journey focusing on omni-channel interactions and a holistic view of the customer.

"With offerings such as Deloitte Digital's Member Connect, health care payors can focus on the end-to-end interactions across the customer journey and bring greater value to the customer experience," said Andy Main, principal, Deloitte Consulting LLP, and Deloitte Digital service line leader. "We're developing industry-specific, cloud-based analytics solutions to help our clients engage with their customers and continue the conversation through the latest methods in communication."

"The convergence of mobile, social and cloud computing has sparked a data revolution, and companies today must leverage data-driven insights to connect with their customers in a whole new way," said Keith Bigelow, senior vice president and general manager, Salesforce Analytics Cloud, salesforce.com. "Salesforce Analytics Cloud is the first cloud analytics platform designed for every business user. With partners such as Deloitte, companies can benefit from best practices and industry expertise to extend analytics for any business need, making it easier than ever for anyone to explore and share data instantly, uncover new insights and take action from anywhere."

Deloitte Digital's industry-specific frameworks are based on extensive industry knowledge and lessons learned from years of experience in building solutions that harness the power of Salesforce technology. Deloitte Digital Analytics are adept at providing a digital-focused customer engagement solution across marketing, sales and service. Deloitte Digital Analytics are designed to allow companies to quickly deploy the platform and launch advanced capabilities that can help increase sales, improve the customer experience, and support customer retention.

About Deloitte Digital
From strategy to delivery, Deloitte Digital combines cutting-edge creative with trusted business and technology experience to define and deliver digital solutions. Deloitte Digital creates digital experiences for the connected enterprise. From B2B, B2C, or B2E, Deloitte Digital delivers strategy, mobile, social, web, cloud and digital content management solutions that help strengthen clients' brands and evolve their businesses. For more information, please visit www.deloittedigital.com. Follow us on Twitter at @DeloitteDigi_US or @DeloitteDigital.

Deloitte's Salesforce.com Global Alliance
Deloitte's alliance with salesforce.com helps Deloitte Digital meet the emerging needs of its clients by providing multinational and international companies with social and mobile cloud computing technologies. Global salesforce.com delivery capability is available through the Deloitte Touche Tohmatsu Limited network of member firms, including practices in more than 20 countries.

From first contact to final delivery, our global teams are equipped to use salesforce.com's social, CRM, and mobile technologies to help revolutionize the way your customers work, play, and communicate. Visit us at Dreamforce booth N1501 or www.deloitte.com/salesforce.

As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Salesforce, Salesforce1 are trademarks of salesforce.com, inc.

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SOURCE Deloitte