DealerSocket Partners With FEX DMS

News provided by

Apr 10, 2014, 12:35 ET

SAN CLEMENTE, Calif., April 10, 2014 /PRNewswire/ -- DealerSocket is proud to announce a new integration with Finance Express (FEX) DMS. In an effort to meet our mutual customer demands, we have made it even easier for dealers to manage and communicate with their customers.

Through this integration, DealerSocket now accepts a nightly customer file from FEX DMS which allows dealers to easily schedule automated processes such as vehicle buy back, happy birthday, and anniversary follow-up to encourage repeat business.

By utilizing FEX industry-leading web-based dealer management system, dealers can expect to have even more accurate ROI reporting on sold business due to the Deal Recap information feeding from FEX to DealerSocket on a nightly basis.

DealerSocket will also create master customer records showing the total customer value of each customer, which will help dealers know and understand who their customers are in all stages of the follow up process. "This solution addresses the needs of our dealers to have an integrated customer relationship management (CRM) tool. Like FEX DMS, DealerSocket is an industry-leading provider designed to enable dealerships to manage their dealership, not their software. We are pleased to partner with DealerSocket as we continue to enhance the value of the FEX DMS platform," states David Huber, President and CEO of Finance Express.

DealerSocket is excited to announce this outstanding integration with FEX DMS along with future integrations through our DealerSocket's DCP program in the coming months.

ABOUT DEALERSOCKET

Since 2001, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.

DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 140,000 users at over 3,500 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations. For more information, call 866-684-3175, email [email protected], visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.

Logo - http://photos.prnewswire.com/prnh/20130620/LA35828LOGO

SOURCE DealerSocket