Comcast's Western New England Region Named 'System of the Year'

BERLIN, Conn., May 7 /PRNewswire/ -- Comcast, one of the nation's leading providers of entertainment, information and communications products and services, today announced that its Western New England Region is the recipient of the 2009 Circle of Success "System of the Year" Award.  Each year, Comcast's 20 regions compete for this top honor, which is given to the system that goes above and beyond in improving the company by delivering superior business results as well as top-notch service to its customers.

"My heartfelt congratulations go out to the Western New England Region, which has consistently exceeded expectations in every aspect of our business," said Dave Watson, Executive Vice President of Operations for Comcast Cable.  "Their best practices are second to none in improving the customer experience and engaging employees, which resulted in operational excellence in 2009."

"2009 was all about finding a better way to improve processes and communications both for our employees and our customers," said Doug Guthrie, Senior Vice President of Comcast's Western New England Region, who was in Philadelphia earlier this week to accept the award during a special nationwide live broadcast.  "By redefining the customer experience, improving operational efficiencies and focusing on engaging our employees, our Western New England Region led the company in finding innovative solutions to building the business."

Comcast's Western New England Region, which employs over 1,900 employees and serves more than 800,000 customers in Connecticut, Vermont, Western Massachusetts and the Carmel, New York area, continues to focus on both the customer and employee.  The region was recently recognized by the Hartford Business Journal as a Best Place to Work in Connecticut for the fifth straight year, most recently earning the second highest spot on the prestigious list.  In addition, the region is constantly working to improve the customer experience and was among the first regions in the country to launch a national Customer Guarantee, which clearly outlines what customers should expect, defines what Comcast is doing to hold itself accountable for meeting those expectations and how it's backing up its promises. 

For more information on Comcast, visit www.comcast.com.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers of entertainment, information and communication products and services.  With 23.5 million cable customers, 16.3 million high-speed Internet customers, and 7.9 million Comcast Digital Voice customers, Comcast is principally involved in the development, management and operation of cable systems and in the delivery of programming content.

Comcast's content networks and investments include E! Entertainment Television, Style Network, Golf Channel, VERSUS, G4, PBS KIDS Sprout, TV One, 11 regional sports networks operated by Comcast Sports Group and Comcast Interactive Media, which develops and operates Comcast's Internet businesses, including Comcast.net (www.comcast.net). Comcast also has a majority ownership in Comcast-Spectacor, which owns two professional sports teams, the Philadelphia 76ers NBA basketball team and the Philadelphia Flyers NHL hockey team, and a large, multipurpose arena in Philadelphia, the Wachovia Center, and manages other facilities for sporting events, concerts and other events.

SOURCE Comcast Cable

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