ClearCare Releases a New Innovation for the Home Care Industry with Integrated Payment Processing

SAN FRANCISCO, Feb. 18, 2015 /PRNewswire/ -- ClearCare, the leader in software solutions for private duty home care agencies, today announced the release of a new innovation for the home care industry, Integrated Payment Processing. ClearCare Integrated Payment Processing enables home care agencies to easily accept electronic payments, such as credit cards, and radically streamline their invoicing and payment processes via one powerful, cost effective, and easy-to-use system.

The results for agencies using this innovation include reducing payment processing time from 20 or more hours per week to one hour, dramatically lowering bad debt to one to two percent versus an industry average of eight percent, and receiving payment in one to two days versus weeks. Additionally, Integrated Payment Processing boosts family and client satisfaction as clients pay agencies just like they pay any other bill.

With ClearCare Integrated Payment Processing, agencies have the ability to:

• Simply and securely accept credit card payments
• Invoice all clients with a single click
• Automatically collect payments via autopay or via a client friendly payment portal
• Automatically reconcile payments and invoices
• Automatically sync payment info with billing software, including QuickBooks

ClearCare's data research team recently surveyed hundreds of home care agencies to uncover the most challenging issues they face today. The release of Integrated Payment Processing is in response to this research, which concluded that agencies face major efficiency challenges in billing and reconciliation workflows.

"Invoicing, making collections, and reconciling our books have always been time-consuming and complicated. And while we've accepted credit cards, having to toggle between systems to process payments has been inconvenient and inefficient," said Jessica Masternick, Owner of Options Home Services. "Integrated Payment Processing gives us one-click billing, automatic reconciliation, auto-pay options, and it even automatically syncs with QuickBooks – all within the ClearCare platform." Masternick concluded, "Now, we can receive payments faster, reduce bad debt, boost our office's efficiency, and increase our clients' satisfaction. It's a true game changer for our business."

"Our research yielded significant insights into the challenges that home care agencies experience with their billing and payment systems and processes," said Geoffrey Nudd, CEO at ClearCare. "Complexity and inefficiency were key pain points -- having to switch between systems to process payments, printing and mailing invoices, processing checks, managing collections, and accounting reconciliation all cost money and take valuable time away from caring for clients. There was an overwhelming need to simplify and automate these processes to make the complete billing process more efficient."

Nudd continued, "With Integrated Payment Processing, we made it our mission to provide the industry's most innovative solution to directly address these challenges and provide value added features and benefits that would make the client experience simpler and more streamlined. Now, not only can agencies bill and collect with one click, but clients can make payments just as quickly and easily. We're excited to lead the industry forward with this release."

Availability
ClearCare Integrated Payment Processing is available now. For more information on ClearCare Integrated Payment Processing, please visit www.clearcareonline.com/pay-now.

About ClearCare
ClearCare offers the world's first front- and back-office solution for private duty home care agencies. ClearCare's web and mobile platform for scheduling, integrated telephony, 2-way caregiver messaging, and marketing makes home care administration intuitive, efficient, and paper-free. Over 1,800 local and national home care companies have chosen ClearCare's best-of-breed system for its innovation, ease of use, and point-of-care transparency. The results include more efficient operations, lower administrative costs, growth in new clients and referrals, increased profits, lower turnover, and higher quality care. For more information, please visit www.clearcareonline.com.

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SOURCE ClearCare

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