Cireson Partner Catapult Adopts Cireson Solutions Internally as Framework for Service & Asset Management Expansion Success

Catapult's experienced IT department has implemented Cireson's Business Management Solution, which combines the very best of Service and Asset Management for the hybrid world. This new alignment is a reflection of the quality of Cireson's product line, as well a testament to Catapult's confidence in Cireson and the continued innovation they provide. Commenting on this expansion, Pete Schaefer, Director, Information Technology, says, "As a dedicated Cireson Partner, we have long known the benefits and value of the Cireson and System Center pairing. Now, we are happy to be able to experience these benefits ourselves and pass on the first-hand knowledge we gain to our customers. Thus far, the integration and ease of use has been fantastic, and we look forward to efficiency gains increasing with time."

For Catapult, implementing the Cireson solutions has allowed them to bring long-term initiatives to fruition. "Before Cireson, we were aware of the many powerful capabilities that Service Manager provides out-of-the-box, especially its ability to integrate the remaining System Center components. But there were many shortcomings, including lack of robust feature-sets, technical limitations within the portal, and a substandard set of built-in reports," explains Greg Tate, Catapult Engineer Architect and Cireson Product Owner. "A new Asset Management initiative forced us to consider whether Service Manager was the right tool for the job. With the help of the Cireson suite, in particular the Asset Management solution and the Self-Service Portal, we are finally achieving the results from Service Manager we expected years ago. "

Catapult's up close and personal use of the Cireson tools will provide them with special insight into the use cases of the products, allowing them to be an ultimate source of expert knowledge for customers looking to implement and utilize Cireson solutions. With ITIL alignment at the forefront of Catapult's services, as well as Cireson's products, customers will surely benefit from and find added value in this synergy.

About Cireson:

Born in 2012, Cireson was founded on a simple, powerful idea: to be the forward thinkers on all things Microsoft Cloud and System Center. Today, our values from the beginning remain the same; keep it genuine, do the right thing, and listen to customers.

As a world leader in Microsoft Cloud and System Center, our mission is to make your working life ridiculously more productive by bringing service and asset management together - that's the Cireson Platform.

Taking pride in our expertise, we proudly boast some of the brightest and most fanatical IT professionals in the industry. From the Cireson Platform to Consulting Services and community engagements – everything we do is designed to push technical brilliance forward.

Our headquarters are located in sunny San Diego with offices throughout North America, Australia, and the United Kingdom.

About Catapult:

Catapult is a full-service consulting firm that uses technology to solve complex business challenges, delivering exceptional value to our clients based on their priorities and timeframes. Recognized as the 2016 Microsoft Partner of the Year (U.S.), Catapult specializes in digital transformation and cloud-based technologies. We work on behalf of our clients to imagine, build, and sustain IT-enabled business solutions that people love to use. Catapult has offices in Austin, Dallas, Denver, Houston, Phoenix, San Antonio, Tampa and Washington, D.C.

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SOURCE Cireson

Related Links

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