C Spire on customer-centric mission to be easiest firm to do business with

Customer Inspired 2.0 effort accelerates enterprise-wide changes to improve consumer experience

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Nov 18, 2016, 12:27 ET

JACKSON, Miss., Nov. 18, 2016 /PRNewswire/ -- C Spire is accelerating efforts to put its 1 million customers at the center of every decision it makes in a bid to help the Mississippi-based diversified telecommunications and technology services firm become the easiest company to do business with in the industry.

World-renowned business guru and best-selling author Dr. Martha Rogers says C Spire is poised to become an industry leader in the customer experience movement.

The company, which offers wireless, Gigabit Internet access, digital TV, phone and voice, data and cloud services to consumers and businesses, has launched the next phase of its customer-relationship evolution initiative called "Customer Inspired 2.0," which will help spur further improvements in its southeastern U.S. operations.

"Our name reflects the core belief that our company and our business practices are inspired by our customers," C Spire President and CEO Hu Meena told 300 top managers during a special customer experience summit Thursday at the Jackson Convention Center. "In a very real sense, our passion and commitment to produce and provide world-class products and services comes from our customers. We owe them our very best and that means always striving for continuous improvement."

More background information

About C Spire

C Spire is a diversified telecommunications and technology services company that provides premium experiences designed specifically for its customers, including wireless communications, high-speed Internet access and a range of other telecommunications products and services to consumers and businesses. This news release and other announcements are available at www.cspire.com/news. For more information about C Spire, visit www.cspire.com or follow us on Facebook at www.facebook.com/cspire or Twitter at www.twitter.com/cspire.

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SOURCE C Spire