BirchStreet Systems Launches Operational Insights to Help Hospitality Customers Attain Operational Goals

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Jun 13, 2024, 11:00 ET

New solution helps companies achieve up to $500,000 in savings per year

LAS VEGAS, June 13, 2024 /PRNewswire/ -- BirchStreet Systems, a leading global provider of enterprise procure-to-pay -solutions to the hospitality sector, today announced the launch of Operational Insights, an interactive reporting and analytics solution designed to help customers achieve operational goals for Purchasing and Accounts Payable processes and yield substantial cost savings. Operational Insights is the first product in the ongoing 'Insights' series targeted specifically to the unique needs of the hospitality industry. The new offering further advances BirchStreet's leadership position in hospitality by providing cutting-edge technology to its customers, giving them the intelligence they need to improve decision-making abilities and drive efficiencies.

Operational Insights enables users to track key purchase order (PO) and invoice metrics, monitor confirming and late PO rates, trace "Straight Through" or "No Touch" invoice rates, benchmark against peers, and more. This solution not only provides the visibility and control needed to reduce costs and enhance productivity but also leads users to the potential sources of issues for proper corrective action.

As a result, substantial savings can be achieved. For example, organizations have the potential to save an average of $500,000 in invoice handling costs annually by improving their straight through processing rate from 50% to 75% when processing 1,000,000 invoices per year.

"Operational Insights was developed specifically to address the unique challenges of the hospitality industry where margins are tight and operational efficiency is crucial," said Valerie Layman, BirchStreet's Chief Product Officer. "In addition to driving better decisions with the right data insights, our customers can now benchmark their organization's operational performance against industry peers. BirchStreet maintains the most comprehensive hospitality industry procurement data set, providing relevant and targeted insights which directly benefit our customers."

Operational Insights provides businesses with the ability to meet their key Purchasing and Accounts Payable operational objectives by:

Gaining visibility into properties and suppliers that do not conform to processes and require corrective actions.
Improvement in touchless invoicing rates by ensuring a focus on electronic forwarding of invoices.
Mitigating risks of excessive reliance on confirming POs by identifying key suppliers' failures to maintain catalogs.
Benchmarking operational performance against industry peers, through BirchStreet's extensive Hospitality customer base.

BirchStreet will be conducting demos of the Operational Insights product at HFTP's (Hospitality Financial and Technology Professionals) HITEC conference in Charlotte, taking place June 24-27 in Charlotte, NC. The company is exhibiting in Booth # 2245, along with ReactorNet Technologies, a company that was acquired by BirchStreet in March.

For more information on BirchStreet's award-winning procure-to-pay SaaS solutions, please visit www.birchstreetsystems.com.

About BirchStreet Systems

Founded in 2002, BirchStreet is the leading global provider of enterprise procure-to-pay solutions for the hospitality sector. BirchStreet's software platform provides leading global hospitality brands with a full suite of procurement applications, including eProcurement software, accounts payable automation, invoice management, inventory management, recipe management, supplier payments, and reporting and analytics. BirchStreet's customers leverage the company's solutions to access a broad network of suppliers and manage billions of dollars of spend annually across a wide variety of categories, including food and beverage, operating supplies, maintenance services and capital projects. For more information, please visit www.birchstreetsystems.com.

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