Badgeville Launches EngageKPI™ to Personalize the Delivery of Benchmarked Performance

REDWOOD CITY, Calif., May 4, 2016 /PRNewswire/ -- Badgeville, the global leader in digital motivation, today launched EngageKPI™, a new service that automates the delivery of performance data and engagement events to people. EngageKPI augments Badgeville MotivationMetrics™, the first of its kind data discovery and analytics platform that offers program and business sponsors rich visualizations to highlight the engagement journey, demonstrate ROI and showcase organizational performance.

The EngageKPI scheduled event and data service delivers two key enhancements to the Badgeville Service: personalized analytics to program sponsors and organizational managers, and engagement events to individual program participants. The analytics are designed to deliver insights and show where customers, employees, and partners are engaging and how well they are performing.  These updates  allow customers to develop or change engagement strategies and improve and achieve business outcomes. By externalizing engagement events, the Badgeville platform extends digital motivation beyond the application to ensure continued success and change.

"We're bringing information off-platform and directly to the program owners and managers," said Jon Shalowitz CEO of Badgeville. "With EngageKPI we're packaging program, performance and people data in consumable events for the right viewer while reinforcing a data-centric culture, engagement model, and decision making."   

Empower Line of Business to Motivate and Measure

EngageKPI automatically delivers program updates to line of business managers and program owners. Program updates are designed around top informational requests and can be scheduled daily, weekly or monthly based on the customer's choice.  Melbourne Storm, one of Australia's premier sports organizations, uses these updates to understand whom their advocates are, where to find them, and how to get more.  Using Badgeville, Melbourne Storm saw a 40% growth from last year in average spend per user and a 91% growth in average pregame spend. 

Identify and Recognize Talent and Performance

EngageKPI also automatically delivers management snapshots. These management snapshots are designed for the organizational leadership and provide weekly insights into top behaviors and personnel in the program.   CDW, a leading multi-brand technology solutions provider to business, government, education and healthcare organizations, uses the analytics to identify areas of sales training success and improvement within their sales organization.  At CDW, the Badgeville solution drove a 56 percent increase in training completions per seller, resulting in a ten percent (10%) boost in sales confidence.

Through EngageKPI, program owners and management receive a reputation score for each employee and partner. The reputation score comes from an algorithm that takes into account recency and frequency of collaboration, customer response, sales activity or other behaviors critical to success.  Organizations now have digital benchmarks for the customer or employee success professional as well as for talent managers and others.

Digitally Motivate Beyond the Application

Coming soon from Badgeville are audience digests that provide player achievements directly to the end user. These notifications encourage more participation and contribution and improve engagement across the audiences in organizations.

To learn more about EngageKPI and creating a culture of analytics, visit http://hubs.ly/H02LljS0.

About Badgeville
Badgeville digitally motivates all types of people to achieve their business goals in systems across the enterprise. By motivating customers, employees, and partners to perform their best individually and in teams, Badgeville is fundamentally changing the way people work. With hundreds of deployments as the leader in enterprise gamification, Badgeville empowers Customer and Employee journeys, by increasing audience engagement and personal reputation for industry leaders and innovators including American Express, Samsung, Walmart, Kendall Jackson and more.

Founded in 2010, Badgeville is based in Redwood City, CA and New York City. To learn more follow @Badgeville or visit www.badgeville.com.

SOURCE Badgeville

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