Audi of America Endorses DealerSocket's Auto CRM and ILM Solutions

Leading luxury automaker to leverage technology provider's tools to improve customer experience and stimulate sales

News provided by

DealerSocket

Oct 01, 2013, 02:50 ET

SAN CLEMENTE, Calif., Oct. 1, 2013 /PRNewswire/ -- Leading auto dealer CRM, DealerSocket (DealerSocket.com), is proud to continue its 4-year integration with Audi as its CRM and ILM solution of choice—with over 30 percent of the network already onboard. This strategic partnership bridges the gap between dealers' CRMs and Audi's corporate digital assets and data, empowering dealers to increase efficiency and boost sales, while better serving customers at the same time.

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 "We are absolutely ecstatic that Audi chose us to partner with on this journey," said Reuben Muinos, DealerSocket's Director of Business Development. "This robust partnership is so exciting because we are truly able to make a difference for these dealerships by innovating their operations with tools that will not only increase efficiency and profitability, but also improve the Audi experience for their customers nationwide."

Audi Dealers who leverage DealerSocket technology can:

  • Enroll in Audi's Response Time Initiative and report performance numbers
  • Power pipeline selling (vehicles in transit in CRM)
  • Command powerful results through KPI data
  • Receive integrated digital marketing pieces available directly from Audi of America
  • Experience reduced maintenance and development costs
  • Get exclusive Audi preferred discount pricing
  • Benefit from partnering with one of the highest in overall satisfaction with Audi dealers nationwide

Audi dealers are encouraged to watch this video where Reinhard Fischer, Audi of North America's Director of Strategy, explains why Audi chose DealerSocket. Those interested in using DealerSocket as their CRM or ILM solution should visit http://www.dealersocket.com/audi or call 855-315-5352.

ABOUT DEALERSOCKET

Since 2001, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.

DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution.  These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 140,000 users at over 3,500 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations.  For more information, call 877-888-8048, email [email protected], visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.

SOURCE DealerSocket

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