2 Day Virtual Positive Persuading and Influencing Skills for Pharma Professionals Training Course

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Dec 15, 2023, 06:45 ET

DUBLIN, Dec. 15, 2023 /PRNewswire/ -- The "Positive Persuading and Influencing Skills for Pharma Professionals Training Course" conference has been added to ResearchAndMarkets.com's offering.

This two-day workshop will help you to build confidence and acquire the necessary skills to increase your personal effectiveness in dealing with colleagues, clients, bosses and stakeholders across the pharmaceutical industry.

Attending this seminar will help you to understand and define behaviours which lead to effective interpersonal communication at different levels, both inside and outside the organisation.

Despite the virtual nature of this webinar, it has been designed to take advantage of the BigBlueButton platform. Participants will be expected to participate both visually and with audio (seen and heard) throughout the sessions.

Dynamically designed and delivered, the interactive programme focuses on best practice tips and techniques that will allow you to strengthen and perfect your influencing ability in three key areas:

Improved inter-dependent working across functions and even cultural boundaries
Increased self-awareness - gaining insights in how you come across to others
Great communication, self-projection and influencing skills

Benefits of attending:

Identify some of the more challenging obstacles to effective communication
Learn how to prepare for one-to-one and one-to-group communication
Acquire and practise communication skills which lead to improved relationships in the workplace
Explore strategies for handling difficult people and situations
Learn how to work with individuals from different functions and cultural backgrounds
Develop a personal effectiveness 'action plan' for the future

Who Should Attend:

Experienced line managers and leaders
Newly appointed managers
Functional or department heads
Project or team leaders
Technical support specialists
Advisers and consultants

Key Topics Covered:

Day 1

Introduction, welcome and objectives

Defining personal effectiveness (scene-setting, terms of reference - behaviour and personality - group work and discussion)

Behavioural influences (self-awareness)

Factors which influence human behaviour at home and at work
Family and parents - genetic, gender and generation influences
Culture and ethnicity
Understanding the difference between negative manipulation and influencing with integrity

Understanding the diverse forces which influence motivational response

Mindsets
Gender
Generation and age
Nationality and regionality
Behavioural styles
Leadership and management styles

Day 2

Communication models that work

An introduction to EI (emotional intelligence) - EI self-mapping tools
How to read and interpret other people's behaviour
Calibrating - pacing and/or leading - neuro-linguistic programming concepts and skills
Defining and distinguishing positive and negative behaviours
Examining and exploring passive, aggressive and assertive behaviour
Techniques for assertiveness
Analysing behaviour patterns - self-others using the people mapping and behavioural toolkit

Communication skills workshop

Developing communication strategies that work
The 4-Box Model
Planning communication: starting, maintaining and ending discussion
Techniques for involving others
Listening skills: theory and practice - open and closed questions, summarising and clarifying
Learning to say no, handle criticism, express criticism, make requests
Preparing for difficult conversations with colleagues, peers and other stakeholders
'Selling' ideas, getting buy-in and commitment from others
Influencing a group of individuals who represent different 'style challenges'
Influencing people from other cultures and backgrounds
E-persuasion and influencing - using IT tools such as email and teleconferencing to persuade and influence from a distance
Dealing with difficult customers, colleagues, bosses and staff
Techniques for self-projection
Handling aggressive as well as passive individuals
Working with non-verbal communication
Managing conflict and stressful communication - response vs reaction
Evaluating performance and planning for improvement - follow-up

Speakers:

Robert Hersowitz
Director
Falconbury Ltd

Robert Hersowitz is director of his own business consultancy specialising in organisational and management development and works closely with top management as a consultant and executive coach on change management, human resources and leadership issues. He has established an international reputation over the past 21 years, working with blue chip companies worldwide.

Well-known for his work in designing and delivering management workshops and seminars across many sectors, he regularly contributes as a key-note speaker at international conferences and has written numerous articles.

For more information about this conference visit https://www.researchandmarkets.com/r/flmhgf

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