Reinvent Your Workplace by Connecting Systems, Processes, People and Things

NEW DELHI, December 23, 2015 /PRNewswire/ --

Digital Standards for Critical Business Processes Discussed at Newgen Annual Customer Meet

Newgen Software Technologies Limited, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Case Management (CM) solutions and their customers across sectors such as banking, financial services, shared services and government, recently resolved to reinvent the new age digital business through standardization of key digital business processes. This was the key outcome of the Annual Newgen Customer Meet 2015 held across Delhi and Mumbai earlier this month.

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Mr. Diwakar Nigam, MD & CEO, Newgen Software, elaborated on the success of the events saying, "It is always enriching to establish this direct connect with our customers every year. This year the focus was on the new age digital business and it was very enriching to hear our customers talk about how they were going about reinventing their workplaces in their own work areas. We shall take useful insights gathered from them in terms of the urgent need to standardize critical business processes on digital platform and help them take a giant leap forward in this regard. We thank our customers and partners for being a pillar of strength and support for Newgen as always."

Both Delhi and Mumbai editions were highly knowledge-centric forums with participation and addresses from Newgen leaders and Industry stalwarts. There were sessions around 'Newgen milestones in 2015', 'Companies Product roadmap' and 'the Global Customer Satisfaction survey'.

In Delhi, sessions were conducted by Mr. Thomas Wilson - Ingram Micro on 'SCM Process Efficiency through BPM'; Prof. MP Jaiswal - MDI Gurgaon on 'Innovation in a Digital Workplace' and Mr. L G Moorthy - Olam Global Business Services on 'Newgen's Omni@OGBS'.

In Mumbai, Mr. Milan Seth, Partner with E&Y gave useful insights into 'Digital Enterprises' while Mr. Ganesh Ramachandran, General Manager, Wipro Limited shared a presentation around the theme, 'Getting Process Standardization Right'. Informative sessions also included keynotes from Mr. Lakshmi Narayanan - Strides Arcolab and Mr. Mridul Sharma - IndusInd Bank.

About Newgen 

Newgen Software Technologies Limited is a leading global provider of Business Process Management, Enterprise Content management, Customer Communication Management and Case Management, with a global footprint of 1300+ installations in over 61 countries with large, mission-critical solutions deployed at the world's leading banks, insurance firms, BPO's, healthcare organizations, government, telecom companies and shared service centers.

Some of our major customers in India include ICICI Bank, Axis Bank, Union Bank of India, IndusInd Bank, Coca Cola, MetLife, HCL, Jindal Steel & Power Ltd., Bajaj Allianz, Hero FinCorp, Fortis Healthcare, CSIR, DSIR, Max Bupa Health Insurance, L&T Financial Services, Liberty Insurance and Lupin India.

Newgen's Quality Systems are certified against ISO 9001:2008 and Information Security Standard, ISO 27001:2013. Newgen has been assessed at CMMi Level3.

To know more, please visit http://www.newgensoft.com

Media Contact
Asif Khan
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Corporate Marketing
Newgen Software Technologies Limited