MUMBAI, June 28, 2016 /PRNewswire/ --
OnePlus, a global mobile technology start-up, in association with Servify, the personal device assistance platform which promises to bring brand authorised service to all devices and appliances, has launched the 'OnePlus Care' app to enable customers to self-diagnose their smartphones and avail free pickup-drop service from their home or office, in case of a need to repair their OnePlus devices. The free pickup-drop service is available across Bangalore, Chennai, Kolkata, New Delhi and Mumbai.
(Logo: http://photos.prnewswire.com/prnh/20160624/10149139 )
To further provide value to OnePlus customers, Servify is offering a 12 month complementary 'Accidental Damage Protection Plan' for all customers buying OnePlus 3 devices. Anyone buying a new OnePlus 3 device in India from Amazon.in can register for this plan within 30 days of purchase by downloading the OnePlus Care app and registering the purchase details on the app. More details can be found on the Servify website (https://servify.in) or here:
-How To Register For OnePlus 3 Damage Protection Plan On The OnePlus Care app
-How To Register For OnePlus 3 Damage Protection Plan On The Servify app
Elaborating on this customer-friendly initiative, Vikas Agarwal, General Manager at OnePlus India said, "OnePlus becomes the first brand to introduce a comprehensive service app and provide on-the-go customer support experience right from your device and also offer a 12 month complementary accidental damage protection plan for all OnePlus 3 users. Customer experience is a key focus area and we are proud to offer the OnePlus Care app. We are bringing differentiated superior support structure to our users to elevate their after-sales smartphone experience."
This association will also enable OnePlus customers to keep their ownership data safe, get proactive service alerts and help them choose the most convenient service mode.
Speaking about this exclusive partnership, Sreevathsa Prabhakar, Founder of Servify said, "While devices are getting smarter, the post-sales experience also needs to get smarter. Our mission is to redefine the device ownership experience for Indian consumers. That is the genesis behind Servify, the personal device assistance platform. We are happy that OnePlus believes in our vision and wants to empower their customers through the OnePlus Care app."
With a common goal of providing exemplary after-sales assistance to all its customers, OnePlus and Servify are confident that this innovative new platform will bring about an exciting change in the way customers use their favourite devices.
For more details: Download OnePlus Care app
About OnePlus:
OnePlus is a global start-up challenging conventional concepts of technology. Created around the 'Never Settle' mantra, OnePlus creates exquisitely designed devices with premium build quality and high performance hardware. OnePlus thrives on cultivating strong bonds and growing together with its community of users and fans.
For more information, please visit: http://www.oneplus.net/in
About Servify:
Servify is a Mumbai-based tech start-up founded in late 2015. Servify launched a mobile app that aims to work as a personal assistant for electronic gadgets and appliances where consumers can add their household electronic products and appliances, store the bills, and can access authentic brand authorized service during in-warranty and as well as out of warranty scenarios. Servify is creating a first-of-a-kind tech platform which will enable the entire after sales ecosystem (brands, retailers and service centers) for proactive customer experience.
For more details, please visit: https://servify.in
For further information, please get in touch with:
OnePlus
Shreyosi Raha Roy
+91-9810330254
[email protected]
MSL Group
Nikunj Kewalramani
+91-9999457704
[email protected]
Servify
Mahesh Patil
+91-8452040450
[email protected]
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