Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard

News provided by

U.S. Consumer Product Safety Commission

Dec 20, 2016, 10:58 ET

WASHINGTON, Dec. 20, 2016 /PRNewswire-USNewswire/ -- https://www.cpsc.gov/Recalls/2017/Zebra-Technologies-Recalls-Power-Supply-Units-for-Thermal-Printers

Recall Summary

Name of Product: Power supply units for Zebra brand thermal printers

Hazard: The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.

Remedy: Replace

Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.

Consumer Contact: Zebra at 800-658-3795 any time Monday through Friday, email [email protected] or online at www.zebra.com and click on "Power Supply Recall" for more information.

Recall Details

Units: About 166,000

Description: This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units:

Printer Model	Zebra Power Supply Unit Part Number	Power Supply Unit Type
GK420d	808099-001	70W Brick
GK420t	808099-001	70W Brick
GX420d	808101-001	100W Brick
GX420t	808101-001	100W Brick
GX430d	808101-001	100W Brick
GX430t	808101-001	100W Brick
GT800	808099-001	70W Brick
GT810	808099-001	70W Brick
GT820	808099-001	70W Brick
GT830	808099-001	70W Brick
HC100	808099-003	70W Brick (Medical Brick)
P1XX	808099-002	70W Brick
ZXP3	808101-001	100W Brick

Incidents/Injuries: The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.

Sold at: Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010 through June 2012 for between $400 and $4,750 with Zebra printers and for about $11 as an aftermarket accessory.

Importer/Distributor: Zebra Technologies Corp., of Lincolnshire, Ill.

Manufacturer: FSP Group, of Taiwan

Manufactured in: China

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

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SOURCE U.S. Consumer Product Safety Commission