The NYC Economic Development Corporation and Health 2.0 Award Klara Technologies Grant to Partner with Local Federally Qualified Health Center
NEW YORK, July 18, 2017 /PRNewswire/ -- Klara Technologies and Betances Health Center have partnered up to create a joint initiative integrating patient communication platform into Betances' current operations. Klara and Betances received grant funding through the Digital Health Marketplace sponsored by the New York City Economic Development Corporation and Health 2.0 to launch a pilot program.
VP of Sales at Klara, Sagar Patel, explains, "We are honored to be considered for this opportunity to give back to the community of New York City. Through this grant, we are able to reach a new market of lower-income patients, and increase availability of innovative technology to those in need."
The pilot with Betances focuses on provider communication with their patients over smart messaging. The goal is to reduce the time per patient request (which would typically be handled over the phone), and avoid unnecessary call-backs and voicemails.
"Our patients are demanding better customer service and modern communication. We are looking forward to providing excellence to our patients via our Klara rollout. A prime concern is efficiency and being 'up-to-date' on how our patients want to be reached," says Orlando Perez, IT Director of Betances.
Klara is a cloud-based healthcare communication platform bringing everyone involved in patient's journey in one place. Through its HIPAA compliant smart messaging technology, Klara helps healthcare professionals to improve their workflows, care coordination and patient-centered care.
The Klara platform versatility enables the technology to be used across specialties, with unique workflows designed for each medical organization.
About Klara
Klara is the fastest growing healthcare communication platform in the US. There are over half a million patients actively using Klara to communicate with their medical providers across the country. Klara's secure and HIPAA-compliant smart messaging allows providers and patients to communicate without any hold times, voicemails, or phone trees. Doctors and their teams can collaboratively communicate with their patients, adding external providers and other medical partners (such as pharmacies, labs, billers and insurance companies) to the conversation to streamline patient care.
About Betances
Betances works to enhance the health and well-being of individuals and families from underserved, ethnically-rich communities by providing comprehensive, affordable health services in the Lower East Side of NYC. These services are delivered in a caring, professional and family friendly environment that is sensitive to diverse health care beliefs and practices, encouraging the development of strong healthy lives.
Press Contact:
Klara Technologies, Inc.
[email protected]
SOURCE Klara Technologies
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