Stream Continues Global Expansion With Tunisia Site Opening
Opening of Fourth Tunis Site Reinforces Stream's Commitment to Expanding Global Client Base
BOSTON, Feb. 3 /PRNewswire-FirstCall/ -- Stream Global Services, Inc., (NYSE Amex: SGS), a premium, global business process outsource (BPO) service provider specializing in customer relationship management services for Fortune 1000 companies, today announced its continued global expansion with the opening of its fourth service center in Tunis, Tunisia. Supporting the growing demand for Stream's global BPO services, the 550-seat facility located in the town of Le Kram will serve as an offshore solution center for Stream's expanding European and French-Canadian client roster.
Stream opened its first service center in Tunisia in 2004 to provide offshore French support for one of its leading European clients. Following this most recent Le Kram opening, Stream's presence in Tunisia grows to four service centers, accommodating a combined total of more than 2,000 seats with the ongoing ability to expand capacity. Multilingual service professionals in Stream's Tunis centers support Arabic and French languages for a variety of companies, such as telecommunications service providers; hardware and software manufacturers; and consumer electronics companies. With this expansion, Stream now operates 50 locations supporting 34 languages across 22 countries. The newest Tunis service center will provide technical support and customer care solutions for new and existing clients looking for high-quality, cost-effective support in an offshore location.
Stream carefully selected Tunis as a key offshore location for the country's diverse economy, highly developed education system and excellent quality of French language support. According to the Global Competitiveness Report 2007, released by the World Economic Forum, Tunisia ranked 11th in the "quality of the educational system."
"Since the opening of our first service center in Tunis more than 5 years ago, we have witnessed exceptional growth and client success in that region. Our ongoing expansion in Tunis is a direct result of that success and the continuing demand from our client base for exceptional French support in a cost-effective, offshore location," said Scott Murray, chairman and CEO of Stream. "We are excited to see such demand and be in a position to address it with this expansion. We are confident that the area's diverse population and multilingual capabilities make it a prime location for Stream's client base, supplying quality resources in French and Arabic."
MEDIA CONTACT: |
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Sally W. Comollo |
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Stream Global Services |
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+1 781-304-1847 |
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About Stream Global Services, Inc.
Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management including sales, customer care and technical support for Fortune 1000 companies. Stream is a trusted partner to some of the world's leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries supporting 34 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com.
SOURCE Stream Global Services, Inc.
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