SecureWorks Receives Frost & Sullivan's 2009 Customer Value Enhancement Award for MSSP Market
ATLANTA, April 22 /PRNewswire/ -- SecureWorks®, Inc., a leading global provider of information security services protecting 2,800 clients worldwide, announced today that it has received Frost & Sullivan's 2009 Customer Value Enhancement Award for the Managed Security Service Providers (MSSP) Market. This award is a prestigious recognition of SecureWorks' accomplishments in the MSSP market and its dedication to providing the very best in service to its clients, investors and employees.
The award for Customer Value Enhancement is presented by Frost & Sullivan each year to one MSSP company that has demonstrated excellence in implementing strategies that proactively create value for its customers, with a focus on improving the return on the investment that customers make in its services or products.
"This award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply providing good customer service, leading to improved customer retention and ultimately customer base expansion," said Martha Vasquez, Frost & Sullivan Research Analyst.
"SecureWorks is honored to be the MSSP chosen by Frost & Sullivan to receive their Customer Value Enhancement Award," said Mike Cote, chairman and CEO of SecureWorks. "Providing excellent client service has always been a top priority for the company, and this award is a testament to our achievements and ongoing efforts. It is SecureWorks' exemplary client service, cutting-edge technology, comprehensive service offerings, and world-class security research, delivered by our outstanding employees, that has made the company a success. It is this high level of service which our clients have come to rely on and will continue to receive from SecureWorks."
SecureWorks has also been honored with SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 & 2009 and has been named to the Inc. 500, Inc. 5000 and the Deloitte lists of fastest-growing companies. Most recently, SecureWorks was named a finalist in the MSSP of the Year category of the 2010 SC Awards Europe for outstanding achievement in information technology security.
About SecureWorks
SecureWorks is a market leading provider of world-class information security services with over 2,800 clients worldwide spanning North America, Latin America, Europe, the Middle East and the Pacific Rim. Organizations of all sizes, including more than ten percent of the Fortune 500, rely on SecureWorks to protect their assets, improve compliance and reduce costs. The combination of strong client service, award-winning security technology and experienced security professionals makes SecureWorks the premier provider of information security services for any organization. Positioned in the Leader's Quadrant of Gartner's Magic Quadrant for MSSPs, SecureWorks has also won SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 & 2009 and has been named to the Inc. 500, Inc. 5000 and the Deloitte lists of fastest-growing companies. www.secureworks.com
About Frost & Sullivan
Frost & Sullivan enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. They leverage 49 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices.
SOURCE SecureWorks, Inc.
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