Salesforce.com Announces Fiscal Fourth Quarter and Full Year Results
First Enterprise Cloud Computing Company to Exceed $1.4 Billion Annual Revenue Run Rate
-- Record Quarterly Revenue of $354 Million, up 22% Year-Over-Year
-- Record Full Year Revenue of $1,306 Million, up 21% Year-Over-Year
-- Q4 GAAP EPS of $0.16, up 41% Year-Over-Year
-- Full Fiscal Year GAAP EPS of $0.63, up 82% Year-Over-Year
-- Q4 Operating Cash Flow of $92 Million, up 21% Year-Over-Year
-- Full Year Operating Cash Flow of $271 Million, up 18% Year Over Year
-- Deferred Revenue of $704 Million, up 19% Year-Over-Year
-- Total Customers Grow 4,600 in quarter to 72,500, up 31% Year-Over-Year
-- Company Raises FY11 Revenue Growth Guidance to 16-17%
SAN FRANCISCO, Feb. 24 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced results for its fiscal fourth quarter and full fiscal year ended January 31, 2010.
(Logo: http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)
“As our full year results demonstrate, the movement to Cloud Computing is driving exceptional growth for salesforce.com,” said Marc Benioff, chairman and CEO, salesforce.com. “Our Sales Cloud, Service Cloud, and Custom Cloud businesses all delivered outstanding results. And the story is getting better: last week we launched a private beta program for Salesforce Chatter, allowing customers to experience first hand the next generation business collaboration model -- a powerful alternative to legacy products such as Lotus Notes and Microsoft SharePoint -- by delivering on the social models made popular by Facebook and Twitter.”
Salesforce.com delivered the following results for its fourth quarter and full fiscal year 2010:
Revenue: Total Q4 revenue was $354.0 million, an increase of 22% on a year-over-year basis. Subscription and support revenues were $327.4 million, an increase of 23% on a year-over-year basis. Professional services and other revenues were $26.7 million, an increase of 14% on a year-over-year basis.
For the full fiscal year 2010, the company reported revenue of $1.306 billion, an increase of 21% from the prior year. Subscription and support revenues were $1.209 billion, an increase of 23% on a year-over-year basis. Professional services and other revenues were $96.1 million, an increase of 4% on a year-over-year basis.
Earnings per Share: Q4 GAAP diluted earnings per share rose 41% year-over-year to $0.16, including $25.9 million in stock-based compensation expense and approximately $2.9 million in amortization of purchased intangibles related to previously announced acquisitions. For purposes of the Q4 GAAP EPS calculation, there was an average of 131 million diluted shares outstanding during the quarter.
For the full fiscal year 2010, GAAP diluted earnings per share rose 82% year-over-year to $0.63, including $88.9 million in stock-based compensation and approximately $10.2 million in amortization of purchased intangibles related to previously announced acquisitions. For purposes of the GAAP EPS calculation, there was an average of approximately 128 million diluted shares outstanding during the year.
Customers: Net paying customers rose approximately 4,600 during the quarter to finish at approximately 72,500, an increase of 31% for the full year. During FY2010, the company added approximately 17,100 net new customers.
Cash: Cash generated from operations for the fiscal fourth quarter was $92 million, up 21% year-over-year. For the full year, operating cash flow totaled $271 million, up 18% year-over-year. Total cash, cash equivalents and marketable securities finished the year at $1.7 billion, an increase of approximately $844 million from the year prior and includes approximately $500 million in net proceeds from the company’s convertible senior note financing in January 2010.
Deferred Revenue: Deferred revenue on the balance sheet as of January 31, 2010 was $704 million, an increase of 19% on a year-over-year basis.
As of February 24, 2010, salesforce.com is initiating guidance for its first quarter, fiscal year 2011. For fiscal year 2011, the company is raising its prior revenue guidance and initiating EPS guidance. Furthermore, beginning with the announcement of its first quarter, fiscal year 2011 results, the company will be reporting selected non-GAAP financial results along with its GAAP results.
Q1 FY11: Revenue for the company’s first fiscal quarter is projected to be in the range of approximately $365 million to approximately $367 million. GAAP diluted EPS is expected to be in the range of approximately $0.12 to approximately $0.13. Non-GAAP diluted EPS is expected to be in the range of approximately $0.29 to approximately $0.30. Excluded from non-GAAP EPS guidance are stock-based compensation expense, expected to be approximately $26.4 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $2.5 million, and non-cash interest expense related to the convertible senior notes, expected to be approximately $5.5 million. For purposes of the Q1 GAAP and non-GAAP EPS calculation, the company is expecting an average diluted share count of approximately 133 million shares, a GAAP tax rate of approximately 40%, a non-GAAP tax rate of approximately 38%, and a non-controlling interest charge of approximately $2.0 million.
Full Year FY11: The company is raising the full year revenue guidance it provided on November 17, 2009, with revenue growth now expected to be approximately 16% to 17%. GAAP diluted EPS is expected to be in the range of approximately $0.58 to approximately $0.60. Non-GAAP diluted EPS is expected to be in the range of approximately $1.25 to approximately $1.27. Excluded from non-GAAP EPS guidance are stock-based compensation expense, expected to be approximately $109.5 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $9.4 million, and non-cash interest expense related to the convertible senior notes, expected to be approximately $22.4 million. For purposes of the full fiscal year 2011 GAAP and non-GAAP EPS calculation, the company is expecting an average diluted share count of approximately 136 million shares, a GAAP tax rate of approximately 40%, a non-GAAP tax rate of approximately 38%, and a non-controlling interest charge of approximately $9.0 million.
The following is a per share reconciliation of GAAP diluted EPS to non-GAAP diluted EPS Guidance:
Fiscal 2011
-----------
Q1 FY2011
-- ------
GAAP diluted EPS Range $0.12-$0.13 $0.58-$0.60
Plus
Amortization of purchased intangibles $0.02 $0.07
Stock-based expense $0.20 $0.81
Amortization of debt discount $0.04 $0.17
Less
Income tax effect of certain Non-GAAP items ($0.09) ($0.38)
------ ------
Non-GAAP diluted EPS Range $0.29-$0.30 $1.25-$1.27
Shares used in computing diluted net
income per share (millions) 133 136
Quarterly Conference Call
Salesforce.com will host a conference call to discuss its fourth quarter and full fiscal year 2010 results at 2:00 p.m. Pacific Standard Time today. A live audio webcast of the conference call, together with detailed financial information, can be accessed through the company's Investor Relations Web site at http://www.salesforce.com/investor. In addition, an archive of the webcast can be accessed through the same link. Participants who choose to call in to the conference call can do so by dialing domestically 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764. A replay will be available at (800) 642-1687 or (706) 645-9291, passcode 54774224, until midnight (ET) March 19, 2010.
About salesforce.com
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform (http://www.salesforce.com/platform/) enables customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud. Based on salesforce.com’s real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.
As of January 31, 2010, salesforce.com manages customer information for approximately 72,500 customers including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.
Non-GAAP Financial Measures: This press release includes information about non-GAAP earnings per share and non-GAAP tax rates (collectively the “non-GAAP financial measures”). Non-GAAP EPS estimates exclude the impact of the following non-cash items: stock based compensation, amortization of purchased intangibles, and the amortization of debt discount on the company’s convertible senior notes, as well as the tax consequences associated with these items. The purpose of the non-GAAP tax rate is to quantify the excluded tax consequences of the excluded expense items. These non-GAAP estimates are not measurements of financial performance prepared in accordance with U.S. generally accepted accounting principles. The method used to produce non-GAAP financial measures is not computed according to GAAP and may differ from the methods used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company’s consolidated financial statements prepared in accordance with GAAP.
The primary purpose of these non-GAAP measures is to provide supplemental information that may prove useful to investors who wish to consider the impact of certain non-cash items on the company’s operating performance because many of these items are unrelated to the quarterly operations of the company. The company defines its core operating performance to be the revenues recorded in a particular period and the expenses incurred within that period which management has the capability of directly affecting in order to drive operating income and cash flow. Non-cash stock-based compensation, amortization of acquisition-related intangible assets, and the amortization of debt discount on the company’s convertible notes will be excluded from FY11 core operating performance because the decisions which gave rise to these expenses were not made to drive revenue in a particular period, but rather were made for the company’s long-term benefit over multiple periods. While strategic decisions, such as the decisions to issue stock-based compensation, to acquire a company, or to issue convertible senior notes, are made to further the company’s long-term strategic objectives and do impact the company’s income statement under GAAP measures, these items affect multiple periods and management is not able to change or affect these items within any particular period. As such, supplementing GAAP disclosure with non-GAAP disclosure using the non-GAAP measures provides management with an additional view of operational performance by excluding expenses that are not directly related to performance in any particular period, and management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company’s performance.
Secondarily, the majority of the company’s industry peers report non-GAAP operating results that exclude certain non-cash or non-recurring items. Management believes that the provision of supplemental non-GAAP information will enable a more complete comparison of the company’s relative performance.
Specifically, management is excluding the following items from its estimated non-GAAP EPS for FY2011:
- Stock-Based Expenses: The company’s compensation strategy is to use stock-based compensation to attract and retain key employees and executives. It is principally aimed at long term employee retention, rather than to motivate or reward operational performance for any particular period. Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational performance in any particular period. The company uses annual cash incentive payouts for executives and other employees to motivate and reward the achievement of short-term operational objectives, items that are fully expensed per GAAP guidelines.
- Amortization of Purchased Intangibles: The company views amortization of acquisition-related intangible assets, such as the amortization of an acquired company’s research and development efforts, customer lists and customer relationships, as items arising from pre-acquisition activities. These are costs that are determined at the time of an acquisition. While it is continually viewed for impairment, amortization of the cost is a static expense, one that is typically not affected by operations during any particular period and does not contribute to operational performance for any particular period.
- Amortization of Debt Discount: Under GAAP, certain convertible debt instruments that may be settled in cash (or other assets) on conversion are required to be separately accounted for as liability (debt) and equity (conversion option) components of the instrument in a manner that reflects the issuer’s non-convertible debt borrowing rate. Accordingly, for GAAP purposes we are required to recognize imputed interest expense on the company’s $575 million of 0.75% convertible subordinated notes that were issued in a private placement in January 2010. The imputed interest is at a rate of approximately 5.9%. The difference between the imputed interest expense and the coupon interest expense is excluded from management’s assessment of the company’s operating performance because management believes that this is not indicative of ongoing operating performance and because it is a non-cash expense. Management believes that the exclusion of the non-cash interest expense provides investors an enhanced view of the company’s operational performance.
- Income Tax Effects: The company’s estimated non-GAAP effective tax rate is lower than the estimated GAAP effective tax rate due to the exclusion of the expense items described above.
“Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about expected revenue and GAAP and non-GAAP earnings per share for the first fiscal quarter of 2011 and the full fiscal year, and the company’s expected tax rates, stock-based compensation expenses, amortization expenses, noncontrolling interest charges, and shares outstanding, the achievement of which involve risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from the results expressed or implied by the forward-looking statements we make.
The risks and uncertainties referred to above include - but are not limited to - risks associated with possible fluctuations in the company’s financial and operating results, rate of growth and anticipated revenue run rate; errors, interruptions or delays in the company’s service or the company’s Web hosting; breaches of the company’s security measures; the financial impact of any future acquisitions; the nature of the company’s business model; the company’s ability to continue to release, and gain customer acceptance of, new and improved versions of the company’s service; successful customer deployment and utilization of the company’s existing and future services; changes in the company’s sales cycle; competition; various financial aspects of the company’s subscription model; unexpected increases in attrition or decreases in new business; the emerging market in which we operate; unique aspects of entering or expanding in international markets, the company’s ability to hire, retain and motivate employees and manage the company’s growth; changes in the company’s customer base; technological developments; regulatory developments; litigation or related dispute settlement; unanticipated changes in the company’s effective tax rate; and fluctuations in the number of shares we have outstanding, the price of such shares, foreign currency exchange rates, interest rates, and general developments in the economy, financial markets, and credit markets.
Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including the company’s Form 10-K that will be filed for the fiscal year ended January 31, 2010. These documents are available on the SEC Filings section of the Investor Information section of the company’s website at www.salesforce.com/investor.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.
Copyright (c) 2010 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.
salesforce.com, inc.
Condensed Consolidated Statements of Operations
(in thousands, except per share data)
(Unaudited)
Three Months Fiscal Year
Ended January 31, Ended January 31,
------------------ -----------------
2010 2009 2010 2009
---- ---- ---- ----
Revenues:
Subscription and support $327,394 $266,110 $1,209,472 $984,574
Professional services and
other 26,655 23,473 96,111 92,195
------ ------ ------ ------
Total revenues 354,049 289,583 1,305,583 1,076,769
Cost of revenues (1):
Subscription and support 42,428 35,280 159,172 127,082
Professional services and
other 25,631 23,454 98,753 93,389
------ ------ ------ ------
Total cost of revenues 68,059 58,734 257,925 220,471
Gross profit 285,990 230,849 1,047,658 856,298
Operating expenses (1):
Research and development 36,447 29,460 131,897 99,530
Marketing and sales 168,552 144,483 605,199 534,413
General and administrative 55,472 40,816 195,290 158,613
------ ------ ------- -------
Total operating expenses 260,471 214,759 932,386 792,556
Income from operations 25,519 16,090 115,272 63,742
Investment income 10,628 5,456 30,408 22,774
Interest expense (1,207) (59) (2,000) (107)
Other income (expense) (262) 252 (1,299) (817)
---- --- ------ ----
Income before provision for
income taxes and
noncontrolling interest 34,678 21,739 142,381 85,592
Provision for income taxes (12,263) (7,864) (57,689) (37,557)
------- ------ ------- -------
Consolidated net income 22,415 13,875 84,692 48,035
Less: Net income
attributable to
noncontrolling interest (2,021) (122) (3,973) (4,607)
------ ---- ------ ------
Net income attributable to
salesforce.com $20,394 $13,753 $80,719 $43,428
======= ======= ======= =======
Earnings per share - basic
and diluted:
Basic net income per share
attributable to
salesforce.com common
shareholders $0.16 $0.11 $0.65 $0.36
Diluted net income per
share attributable to
salesforce.com common
shareholders $0.16 $0.11 $0.63 $0.35
Shares used in computing
basic net income per share 126,235 122,428 124,462 121,183
Shares used in computing
diluted net income per
share 130,687 124,533 128,114 125,228
(1)Amounts include
stock-based expenses,
as follows:
Cost of revenues $3,248 $2,902 $12,570 $11,051
Research and development 4,388 3,000 13,129 9,852
Marketing and sales 11,408 9,923 39,722 36,028
General and
administrative 6,901 5,316 23,471 20,435
salesforce.com, inc.
Condensed Consolidated Statements of Operations
As a percentage of total revenues:
(Unaudited)
Three Fiscal
Months Year
Ended Ended
January January
31, 31,
-------- --------
2010 2009 2010 2009
---- ---- ---- ----
Revenues:
Subscription and support 92% 92% 93% 91%
Professional services and
other 8 8 7 9
-- -- -- --
Total revenues 100 100 100 100
Cost of revenues:
Subscription and support 12 12 12 12
Professional services and
other 7 8 8 8
-- -- -- --
Total cost of revenues 19 20 20 20
Gross profit 81 80 80 80
Operating expenses:
Research and development 10 10 10 9
Marketing and sales 48 50 46 50
General and administrative 16 14 15 15
-- -- -- --
Total operating expenses 74 74 71 74
Income from operations 7 6 9 6
Investment income 3 2 2 2
Interest expense 0 0 0 0
Other income (expense) 0 0 0 0
-- -- -- --
Income before provision for
income taxes and
noncontrolling interest 10 8 11 8
Provision for income taxes (4) (3) (5) (4)
-- -- -- --
Consolidated net income 6 5 6 4
Less: Net income
attributable to
noncontrolling interest 0 0 0 0
-- -- -- --
Net income attributable to
salesforce.com 6% 5% 6% 4%
== == == ==
Stock-based expenses as a
percentage of total
revenues, as follows:
Cost of revenues 1% 1% 1% 1%
Research and development 1 1 1 1
Marketing and sales 3 3 3 3
General and
administrative 2 2 2 2
salesforce.com, inc.
Condensed Consolidated Balance Sheets
(in thousands)
January 31, January 31,
2010 2009
---- ----
(unaudited)
Assets
Current assets:
Cash and cash
equivalents $1,011,306 $483,834
Short-term
marketable
securities 230,659 213,769
Accounts
receivable, net 320,956 266,555
Deferred
commissions 47,388 39,384
Deferred income
taxes 40,116 31,900
Prepaid expenses
and other current
assets 55,734 33,115
------ ------
Total current assets 1,706,159 1,068,557
Marketable
securities,
noncurrent 485,083 184,962
Fixed assets, net 89,711 77,027
Deferred
commissions,
noncurrent 28,140 17,699
Deferred income
taxes, noncurrent 27,579 26,589
Capitalized
software, net 34,809 29,989
Goodwill 48,955 44,872
Other assets, net 39,765 30,127
------ ------
Total assets $2,460,201 $1,479,822
========== ==========
Liabilities and
stockholders'
equity
Current liabilities:
Accounts payable $14,791 $16,379
Accrued expenses
and other current
liabilities 194,738 163,205
Income taxes
payable 8,424 3,619
Deferred revenue 690,177 583,763
------- -------
Total current
liabilities 908,130 766,966
0.75% Convertible
senior notes due
2015, net 450,198 -
Income taxes
payable, noncurrent 17,551 12,490
Long-term lease
liabilities and
other 13,485 7,616
Deferred revenue,
noncurrent 14,171 10,263
------ ------
Total liabilities 1,403,535 797,335
salesforce.com
stockholders' equity:
Common stock 127 123
Additional paid-
in capital 938,544 648,724
Accumulated other
comprehensive
loss (1,430) (2,905)
Retained earnings 106,561 25,842
------- ------
Total
stockholders'
equity
controlling
interest 1,043,802 671,784
Total stockholders'
equity
noncontrolling
interest 12,864 10,703
------ ------
Total stockholders'
equity 1,056,666 682,487
--------- -------
Total liabilities
and stockholders'
equity $2,460,201 $1,479,822
========== ==========
salesforce.com, inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(Unaudited)
Three Months Ended Fiscal Year Ended
January 31, January 31,
------------------ -----------------
2010 2009 2010 2009
---- ---- ---- ----
Operating activities:
Consolidated net
income $22,415 $13,875 $84,692 $48,035
Adjustments to
reconcile net income
to net
cash provided by
operating
activities:
Depreciation and
amortization 15,287 11,033 53,177 35,971
Amortization of
debt discount 728 0 728 0
Amortization of
deferred
commissions 17,932 15,318 63,891 58,732
Expenses related
to stock-based
awards 25,945 21,141 88,892 77,366
Excess tax
benefits from
employee stock
plans (19,003) (12,350) (51,539) (54,597)
Loss (gain) on
securities 0 (269) 0 1,783
Changes in assets
and liabilities:
Accounts
receivable, net (129,877) (108,875) (54,522) (44,798)
Deferred
commissions (39,318) (23,137) (82,336) (63,701)
Prepaid expenses
and other
current assets 10,812 7,660 (3,899) (4,746)
Other assets (781) (863) (1,405) (1,292)
Accounts payable (826) (4,439) (1,588) 8,512
Accrued expenses
and other
current
liabilities 29,333 31,943 64,498 55,440
Deferred revenue 158,913 124,492 110,322 112,852
------- ------- ------- -------
Net cash
provided by
operating
activities 91,560 75,529 270,911 229,557
------ ------ ------- -------
Investing activities:
Purchase of
subsidiary stock 0 (4,929) 0 (21,622)
Business
combinations, net of
cash acquired (7,499) (563) (11,999) (27,907)
Changes in
marketable
securities 109,558 28,432 (312,716) (10,409)
Capital expenditures (7,056) (12,232) (53,901) (61,059)
------ ------ -------- --------
Net cash
provided by
(used in)
investing
activities 95,003 10,708 (378,616) (120,997)
------ ------ -------- --------
Financing activities:
Proceeds from
borrowings on
convertible debt 567,094 0 567,094 0
Proceeds from
issuance of warrants 59,283 0 59,283 0
Purchase of
convertible note
hedge (126,500) 0 (126,500) 0
Proceeds from the
exercise of stock
options 60,990 2,706 93,856 43,311
Excess tax benefits
from employee stock
plans 19,003 12,350 51,539 54,597
Principal payments
on capital lease
obligations (2,215) (706) (8,119) (997)
Net cash
provided by
financing
activities 577,655 14,350 637,153 96,911
------- ------ ------- ------
Effect of exchange
rate changes 4,200 933 (1,976) (732)
----- --- ------ ----
Net increase in cash and
cash equivalents 768,418 101,520 527,472 204,739
Cash and cash
equivalents,
beginning of period 242,888 382,314 483,834 279,095
------- ------- ------- -------
Cash and cash
equivalents, end of
period $1,011,306 $483,834 $1,011,306 $483,834
========== ======== ========== ========
salesforce.com, inc.
Additional Metrics
(Unaudited)
Jan 31, Oct 31, Jul 31, Apr 30, Jan 31, Oct 31,
2010 2009 2009 2009 2009 2008
---- ---- ---- ---- ---- ----
Full Time
Equivalent
Headcount 3,969 3,814 3,653 3,607 3,566 3,318
Financial
Data
(in
thousands):
Cash, cash
equivalents
and
marketable
securities $1,727,048 $1,070,092 $1,030,406 $983,824 $882,565 $804,606
Deferred
revenue,
current and
noncurrent $704,348 $545,435 $549,010 $549,373 $594,026 $469,534
Three Months Ended Fiscal Year Ended
January 31, January 31,
-------------- -----------------
2010 2009 2010 2009
---- ---- ---- ----
Revenues by
geography (in
thousands):
Americas $244,362 $209,419 $923,823 $776,495
Europe 64,012 48,088 232,367 190,685
Asia Pacific 45,675 32,076 149,393 109,589
------ ------ ------- -------
$354,049 $289,583 $1,305,583 $1,076,769
======== ======== ========== ==========
As a percentage
of total
revenues:
Revenues by
geography:
Americas 69% 72% 71% 72%
Europe 18 17 18 18
Asia Pacific 13 11 11 10
-- -- -- --
100% 100% 100% 100%
=== === === ===
SOURCE salesforce.com
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