RWD Named on HRO Today's 'Baker's Dozen: Top Learning Providers'

BALTIMORE, March 16 /PRNewswire/ -- RWD Technologies, LLC (RWD), a global company that develops and implements human and organizational performance solutions, announced today that it has been recognized as a leader in the learning industry on HRO Today's "Baker's Dozen: Top Learning Providers."  Customer satisfaction and breadth and quality of service were cited as the top criteria for inclusion in the list of learning providers and vendors.

RWD provides a wide array of human and organizational performance solutions including learning strategy development, outsourcing, organizational effectiveness and change management solutions and lean process improvement.  Through the delivery of these solutions, RWD has built a global reputation as a quality performance support provider in more than 15 countries on four continents.

"Customer satisfaction is RWD's number one priority and this listing acknowledges our continued commitment to providing high-quality service," said Laurens MacLure, Jr., president and CEO of RWD.  "We strive to become part of our customers' teams by demonstrating a deep knowledge of both their industry and their business.  It's this level of investment -- a hallmark of our culture -- that allows us to share in our customers' success and to be honored by them in return."

To build the Baker's Dozen, HRO Today asks buyers to participate in an online, anonymous survey regarding their experience with their current service provider.  The survey instrument measured customer satisfaction along with breadth of service, quality of service and deal size.  

To learn more about this award and RWD, visit www.rwd.com or email [email protected] .

About RWD Technologies, LLC

RWD is a leading provider of human and operational performance improvement solutions that help employers maximize the return on their investments in people, processes, technology, equipment, knowledge and customers. Since 1988, RWD has assisted clients and partners in enhancing organizational productivity through its broad range of integrated products and services, which include human capital management and IT consulting services, business transformation and lean process improvement, end-user training, change management, knowledge management and operator effectiveness management. RWD's solutions are used in thousands of organizations globally, and in industries such as manufacturing, energy, automotive, aerospace, healthcare, life sciences, consumer products, financial, telecommunications, services, higher education and the public sector.

Based in Baltimore, Maryland, RWD serves Fortune 500 and other organizations around the world. RWD is privately held, with two dozen offices in the Americas, EMEA, and Asia Pacific. For more information, please visit www.rwd.com .  

Copyright © 2010 RWD Technologies, LLC. All rights reserved. RWD Technologies and RWD are registered trademarks of RWD Technologies, LLC in the United States and several other countries. All other names are or may be trademarks or registered trademarks of their respective owners.

SOURCE RWD Technologies, LLC

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