New Report on Clinician Network Management (CNM) Takes Fresh Look at Health Information Exchange (HIE) Vendors

Chilmark Research's latest report sets new bar for value realization from HIE and pushes industry forward in assessing and evaluating technology to enable CNM

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Chilmark Research

Dec 11, 2014, 07:43 ET

CAMBRIDGE, Mass., Dec. 11, 2014 /PRNewswire/ -- As the healthcare industry undergoes the historic shift of risk from payers to providers 2014-15 Clinician Network Management Market Trends Report provides a new framework to assist healthcare organizations (HCOs) in evaluating and extracting greater value from the technology offerings of HIE vendors. The report explores outlines the new set of services that healthcare organizations (HCOs) will need in order to thrive under value-based reimbursement (VBR). This extensive restructuring of the 2013 Health Information Exchange (HIE) Market Trends Report acknowledges that industry needs have moved well-beyond simple document exchange models of HIE to the need to coordinate resources across a networked community of clinicians to enhance care delivery processes that improve quality and lower total costs of care delivered.

In early 2014, Chilmark Research's groundbreaking research on CNM (Migration to CNM) presented the findings of in-depth interviews with a wide range of HCOs. The research uncovered an industry undergoing massive transformation at a pace often outstripping the vendor community's ability to deliver solutions to meet these HCOs' needs. As HCOs increasingly take on risk for the community of patients they serve, their need to better manage care across all care venues rises significantly. This was once the domain of HIE vendors, and largely still is, but HIE vendors must significantly invest resources to remain relevant providing solutions that the industry will need tomorrow.

Chilmark Research's CNM framework, on which the latest Market Trends report is based and vendors are evaluated, seeks to advance the industry beyond simple document-centric, clinician-to-clinician exchange of information to a model of network services that support care, quality, and performance management. These network-centric services can provide a better understanding of the health risk of patient panels, ongoing visibility into quality of care delivered across community, as well as an ability to provide guidance at the point of care. One key cost that CNM can also help alleviate is variability in care delivery processes by enabling better care management through shared care plans across all stakeholders.

The report reviews the services being offered by CNM vendors to address provider requirements for enabling information exchange, analytics, care management, and population health management. It also highlights functionality largely missing from today's vendor solutions, including contract management, discrete access to EHRs and other data sources, and cross-organization application integration.

According to Brian Murphy, author of the report, "The market seems to be bifurcating into data platform vendors and application platform vendors, each serving a different part of the market. Vendors pursuing larger health systems and hospitals are trending towards solutions that offer clean, accurate patient data from diverse sources for use in a variety of applications the HCO may already be using. The second group of vendors are more attuned to the needs of smaller, community HCOs and lead with their own applications and services that leverage the aggregate patient record dataset."

The report examines how organizations can effectively marshal the data and services needed to successfully share risk with other provider organizations across a community. It provides a clear, concise framework to assist HCOs in evaluating the solution capabilities of vendors serving this market providing in-depth profiles of sixteen key vendors of CNM solutions*. Leveraging the proven Chilmark Research methodology, vendors are rated on their ability to meet diverse requirements in three core categories of CNM functionality: Data Management and Standards, Essential CNM Applications, and Workflow & Integration. No vendor excels in all categories, but vendors are continuing to make progress on data management and standards while most need to redouble their efforts to develop essential CNM applications and workflow and integration capabilities.

The report is available to subscribers of the Chilmark Advisory Service or may be purchased separately. For more information, visit http://www.chilmarkresearch.com/reports. Direct inquiries for purchase should be addressed to Sean Campbell at [email protected].

About Chilmark Research

Chilmark Research is the only industry analyst firm focusing solely on the most transformational trends in healthcare IT. We combine proven research methodologies with intelligence and insight to provide cogent analyses of the emerging technologies that have the greatest potential to improve healthcare. We do not shy away from making tough calls, and are respected in the industry for our direct and thoughtful commentary. For more information visit: http://www.chilmarkresearch.com.

Vendors Profiled: Alere Accountable Care Solutions, CareEvolution, Cerner, Certify Data Systems, dbMotion, Harris, HealthUnity, ICA, ICW, InterSystems, Medicity, Mirth, Orion Health, RelayHealth, Sandlot Solutions, and Surescripts.

More information about report contents:
Brian Murphy
[email protected]
617.230.0623

Inquire about purchase:
Sean Campbell
[email protected]
617.696.7075

Media Contact:
Jodi Amendola
Amendola Communications for Chilmark Research
[email protected]
480-664-8412 x 11

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SOURCE Chilmark Research