Ness Technologies Helps Telefonica O2 Czech Republic Improve Efficiency in a Strategic Multi-Million Dollar, Two-Year Engagement
PRAGUE, March 1, 2010 /PRNewswire-FirstCall/ -- Ness Technologies, Inc. (NASDAQ: NSTC and TASE: NSTC), a global provider of information technology solutions and services, announced today the completion of a major milestone in a strategic, two-year core technology engagement at Telefonica O2 Czech Republic, the Czech Republic's largest telecommunications provider. The multi-million dollar engagement has significantly improved the efficiency of landline service delivery, while providing Telefonica O2 a lower short- and long-term cost structure.
The engagement involves improvements to Telefonica O2 Czech Republic's system for setting up customers' fixed lines, including analysis of and enhancements to Telefonica O2's customer provisioning system, technical assessment and upgrades of its user change request system, and improvements to its configuration management system, along with associated testing, documentation and other system integration services. As part of the project, Ness Technologies successfully deployed Oracle Communications Unified Inventory Management to provide both a technical customer service catalogue and inventory as part of the end-to-end architecture.
In addition to greater efficiency and cost savings, the engagement is also providing a range of operational benefits to Telefonica O2 Czech Republic, including improved, guaranteed service operation; a new platform and work methodology that enable and enforce cooperation between different parts of the overall work team; and much more. Through the completion of the milestone in the two-year engagement, Ness has successfully fulfilled all the expectations of Telefonica O2 Czech Republic, completed the transfer of the know-how, and provided high quality and timely services according to the defined Service Level Agreement (SLA).
"We have partnered with Ness for over 5 years on various engagements and over that time Ness has consistently demonstrated that they are a professional, reliable and flexible supplier; and this is one of the reasons why Ness won this strategic outsourcing contract," said Jiri Genzer, Provisioning System Manager at Telefonica O2 Czech Republic. "This engagement has allowed us to significantly improve efficiency, thanks to deep domain expertise at Ness."
"We brought to Telefonica O2 Czech Republic, as with all of our customers, the three strategic factors which we believe characterize all Ness' successful customer relationships: long-term strategic thinking directly related to underlying business issues, deep domain expertise sourced from around the world, and high value-added outsourcing of customer IT operations," said Mirko Kalous, general manager of Ness Czech. "As an international IT service provider with a strong regional presence, we are able to leverage thousands of experts worldwide for the benefit of our customers. We are happy that Telefonica O2 trusts the knowledge and experience we have provided during our five year partnership."
About Ness Technologies
Ness Technologies (NASDAQ: NSTC and TASE: NSTC) is a global provider of IT and business services and solutions with specialized expertise in software product engineering; system integration, application development and consulting; and software distribution. Ness delivers its portfolio of solutions and services using a global delivery model combining offshore, near-shore and local teams. With about 7,800 employees, Ness maintains operations in 18 countries, and partners with numerous software and hardware vendors worldwide. For more information about Ness Technologies, visit http://www.ness.com.
Forward Looking Statement
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements often are preceded by words such as "believes," "expects," "may," "anticipates," "plans," "intends," "assumes," "will" or similar expressions. Forward-looking statements reflect management's current expectations, as of the date of this press release, and involve certain risks and uncertainties. Ness' actual results could differ materially from those anticipated in these forward looking statements as a result of various factors. Some of the factors that could cause future results to materially differ from the recent results or those projected in forward-looking statements include the "Risk Factors" described in Ness' Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 16, 2009. Ness is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements, whether as a result of such changes, new information, subsequent events or otherwise.
Media Contacts - International: David Kanaan Intl: +972-54-425-5307 Email: [email protected] Media Contact - Czech Republic: Stance Communications, s.r.o. Petr Pluhacek Tel: +420-224-810-809 GSM: +420-725-837-673 E-mail: [email protected] Ness Technologies investor contact: Drew Wright USA: +1-201-488-3262 Email: [email protected]
SOURCE Ness Technologies Inc
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