Marriott International Honors The Del Monte Lodge Renaissance Rochester Hotel & Spa
Historic hotel in Pittsford, NY receives Marriott's 2016 Franchise Hotel of the Year Award for the Eastern Region
PITTSFORD, N.Y., June 13, 2016 /PRNewswire/ -- The Del Monte Lodge Renaissance Rochester Hotel & Spa has been awarded Marriott International's 2016 Franchise Hotel of the Year Award for the Eastern Region thanks to its tradition of excellence.
Designed to recognize a hotel that best executes on the brand promise while driving an overall balanced scorecard, the award is based upon excellence in engagement leadership, customer satisfaction, finances and market share. The Pittsford, NY hotel also received the honor in 2005 and 2006.
"Since I only came to the property last November, the hardworking staff are the ones who did the work to merit this award," said General Manager Felix Ramos. "They have a pride of ownership and passion for service to our guests, which is evident in being honored by this award."
Marriott International Vice President of Franchise Operations Bob Jones said that the hotel near Rochester, NY always ranks at or near the top in guest satisfaction year after year, and Marriott.com reflects that with comments that include "the staff was extremely helpful," "the rooms are superb," "food from the lounge & room service is the best out of any Marriott property I've been" and "best Marriott crew ever met."
Guests can enjoy a quaint retreat at the boutique accommodations, located less than 10 miles outside of Rochester and managed by DelMonte Hotel Group. With a picturesque location along the Erie Canal, the AAA Four Diamond hotel embraces modern comforts while staying true to the area's historic roots. Travelers are invited to spend a relaxing day at the spa, dine and drink at Erie Grill or host a gathering in one of the elegant event spaces with flexible seating arrangements and high-tech audiovisual equipment.
Whether planning a quick getaway, business trip or extended vacation, hotel guests will discover ultimate luxury in updated guest rooms and suites. Boasting plush Marriott bedding, modern furnishings and high-speed technology, the accommodations offer everything needed for a comfortable stay in Pittsford. Visitors can unwind on a contemporary chaise lounge, save on data usage with free wireless internet access and chill drinks in a convenient mini-refrigerator.
About The Del Monte Lodge Renaissance Rochester Hotel & Spa
The Del Monte Lodge Renaissance Rochester Hotel & Spa at 41 N. Main St. in Pittsford, NY is near the Village of Pittsford, Greater Rochester International Airport (ROC) and George Eastman Museum. The hotel features 3 floors with 97 rooms, 2 suites, 3 meeting rooms totaling 1,930 square feet of event space, an American restaurant, full-service spa, fitness center and indoor pool. For information, visit www.marriott.com/ROCDL or call 1-585-381-9900.
About the DelMonte Hotel Group
DelMonte Hotel Group, headquartered in Rochester, NT, has been in the hospitality business since 1974. The company has built and managed a variety of hotels, including Marriott, Renaissance, Courtyard, Fairfield Inn and Suites, Residence Inn and Hilton Garden Inn. John Del Monte serves as CEO, and Alexander Del Monte serves as president. For information, visit delmontehotels.com.
Sign up now for Marriott Rewards and get on the fast track to earn points for free hotel stays, room upgrades, flights, credit card purchases and deals with Marriott partners.
Learn more about Renaissance Hotels and Marriott International Inc.
PRESS CONTACT
Jane Coloccia
1-310-456-4631
[email protected]
Photo - http://photos.prnewswire.com/prnh/20160610/377888
SOURCE The Del Monte Lodge Renaissance Rochester Hotel & Spa
Related Links
WANT YOUR COMPANY'S NEWS FEATURED ON PRNEWSWIRE.COM?
Newsrooms &
Influencers
Digital Media
Outlets
Journalists
Opted In
Share this article