IntraNext Systems to Showcase Next Generation Contact Center PCI Solution at Money20/20 Conference in November

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Oct 20, 2014, 12:48 ET

ENGLEWOOD, Colo., Oct. 20, 2014 /PRNewswire/ -- IntraNext Systems (www.intranext.com), an innovator in cardholder data security, is attending the Money20/20 conference, November 2-5, 2014 at the Aria Resort & Casino in Las Vegas, Nevada. They will be showcasing their groundbreaking new application, iGuard™, a next generation PCI compliance solution.

A recent study by Contact Babel revealed that nearly half of all payments taken by call centers require callers to read their credit card information to the call center agent. This exposes the information to people and PCs unnecessarily. As fraud is on the rise and protection of personal data is a priority, the timing is perfect for a solution that is innovative, operates on existing infrastructure and is easy to use.

With iGuard, a PA-DSS validated solution, the caller uses their telephone keypad to enter the card numbers into the payment system, while remaining on a call with the customer service representative. The information is not seen by an agent, nor recorded by the quality management system, exceeding PCI requirements and reducing the client's PCI scope.

With successful installations within the cable industry and retail space, iGuard has rapidly moved from concept to an effective call center application. Customers are experiencing reduced call transaction times and increased security, while the call center realizes increased customer satisfaction, brand loyalty, and decreased PCI scope.

Explore how this innovative application can give your company a competitive edge. Stop by the IntraNext booth (kiosk 54) at the Money20/20 conference and participate in a live iGuard demonstration.

About IntraNext
Since 1996 IntraNext has provided contact centers with workflow solutions and efficiencies to increase performance and reduce cost. With more than 30,000 customer care agents across North America using IntraNext solutions, IntraNext is at the forefront of providing CTI based solutions compatible with major telecommunication systems and infrastructures.

About Money20/20
Money20/20 is the leading global event for innovations in money. 2014's Money20/20 will be held November 2-5, 2014 and expects more than 6,500+ attendees, including 500+ CEOs, 2,500 employees, and representatives from 50+ countries.

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SOURCE IntraNext Systems