Healthcare Cloud Computing (Clinical, EMR, SaaS, Private, Public, Hybrid) Market - Global Trends, Challenges, Opportunities & Forecasts (2012 - 2017)

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Healthcare Cloud Computing (Clinical, EMR, SaaS, Private, Public, Hybrid) Market - Global Trends, Challenges, Opportunities & Forecasts (2012 – 2017)

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Healthcare Cloud Computing (Clinical, EMR, SaaS, Private, Public, Hybrid) Market - Global Trends, Challenges, Opportunities & Forecasts (2012 – 2017)

Technologies in the healthcare IT industry are converging with time and are far outpacing the legacy systems used by hospitals and healthcare providers. Pronouncements by various countries such as American Recovery and Reinvestment Act of 2009 (ARRA) laid down by the U.S. government are encouraging businesses in the healthcare industry to utilize certain applications of electronic records. Recently, cloud technology has started replacing these legacy systems and offers easier and faster access to this data as defined by the way it is stored i.e. public, private or hybrid.

Cloud computing offers significant benefits to the healthcare sector; Doctor's clinics, hospitals, and health clinics require quick access to computing and large storage facilities which are not provided in the traditional settings, moreover healthcare data needs to be shared across various settings and geographies which further burdens the healthcare provider and the patient causing significant delay in treatment and loss of time. Cloud caters to all these requirements thus providing the healthcare organizations an incredible opportunity to improve services to their customers, the patients, to share information more easily than ever before, and improve operational efficiency at the same time. The flip side of this advantage is that healthcare data has specific requirements such as security, confidentiality, availability to authorized users, traceability of access, reversibility of data, and long-term preservation. Hence, cloud vendors need to account for all these while conforming to regulations such as HIPAA and Meaningful use.

All the above factors bring the market for cloud computing to grow at a CAGR of 20.5% from 2010 to 2017 in healthcare. Although cloud computing offers significant advantages to HCOs and other stakeholders, it has set of restraints. Security of patient information, interoperability and compliance with government regulations are some of the factors which are slowing down this market.

Cloud technology has been adopted only in certain regions of the world, the majority share being held by the developed nations. The geographies studied include North America, Europe, Asia, and ROW. North America accounts for the lion's share in the cloud computing market with U.S. being the largest contributor to this region.

The healthcare cloud computing market is a fragmented one with no player occupying a share more than 5%. A few players in this market are CareCloud (U.S.), Carestream Health, Inc. (U.S.), Merge Healthcare, Inc. (U.S.), GE Healthcare (U.K.), and Agfa Healthcare (Belgium).

Clinical Information Systems (CIS)

Electronic Medical Records (EMR)

Picture Archiving and Communication System (PACS)

Radiology Information System (RIS)

Computerized Physician Order Entry (CPOE)

Laboratory Information System (LIS)

Pharmacy Information System (PIS)

Others

Non Clinical Information Systems (NCIS)

Revenue Cycle Management (RCM)

Automatic Patient Billing (APB)

Cost accounting

Payroll

Claims management

Global healthcare cloud computing market, by pricing model

Pay-as-you-go

Spot pricing

Global healthcare cloud computing market, by deployment model

Public cloud

Private cloud

Hybrid cloud

Global healthcare cloud computing market, by components

Software

Hardware

Services

Global healthcare cloud computing market, by service model

Software-as-a-Service (SaaS)

Platform-as-a-Service (PaaS)

Infrastructure-as-a-Service (IaaS)

Healthcare cloud computing market, by geography

North America

Europe

Asia

Rest of the World (ROW)

Each section of the report offers market data for the various market segments and geographies. It also provides market trends with respect to drivers, restraints, and opportunities.

1.1 KEY TAKE-AWAYS

1.2 REPORT DESCRIPTION

1.3 MARKETS COVERED

1.4 STAKEHOLDERS

1.5 RESEARCH METHODOLOGY

1.5.1 MARKET SIZE

1.5.2 KEY DATA POINTS FROM SECONDARY SOURCES

1.5.3 KEY DATA POINTS FROM PRIMARY SOURCES

1.5.4 ASSUMPTIONS

2 EXECUTIVE SUMMARY

3 MARKET OVERVIEW

3.1 INTRODUCTION

3.2 EVOLUTION OF CLOUD COMPUTING IN HEALTHCARE

3.3 MARKET SEGMENTATION

3.4 MARKET DYNAMICS

3.4.1 DRIVERS

3.4.1.1 Reforms of various countries directly benefit healthcare IT and affect the healthcare budgets

3.4.1.2 Pay-as-you-go model and cost-efficiency of cloud

3.4.1.3 Improvements in storage technology

3.4.1.4 Greater flexibility and scalability of data

3.4.2 RESTRAINTS

3.4.2.1 Safeguarding patient information is an imperative task

3.4.2.2 Interoperability & standardization

3.4.2.3 Migration from legacy systems is considered a tedious task by providers

3.4.3 OPPORTUNITIES & TRENDS

3.4.3.1 Telecloud

3.4.3.2 Formation of accountable care organizations

3.5 MARKET SHARE ANALYSIS

4 CLOUD COMPUTING BENEFITS & CHALLENGES4.1 BENEFITS/ADVANTAGES4.1.1 ON-DEMAND NETWORK ACCESS & DYNAMICALLY CONFIGURABLE COMPUTING RESOURCES4.1.2 AVOIDS USE OF RACKSPACE IN HCO DATACENTER4.1.3 PAY-AS-USE PRICING FOR HCOS4.1.4 AIDS IN DISASTER RECOVERY4.2 CHALLENGES4.2.1 LACK OF GUARANTEED AVAILABILITY OR RELIABILITY OF CLOUD SERVICE4.2.2 MAJOR OUTAGES CAN AFFECT THE FUNCTIONING OF HCO'S4.2.3 TCO MODEL FOR HCOS CANNOT BE FIXED LIKE OTHER INDUSTRY VERTICALS4.2.4 HCOS NEED TO BE DEPENDENT ON VENDOR SECURITY

5 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET, BY APPLICATIONS

5.1 INTRODUCTION

5.2 CLINICAL INFORMATION SYSTEMS (CIS)

5.2.1 ELECTRONIC MEDICAL RECORD (EMR)

5.2.2 PICTURE ARCHIVING & COMMUNICATION SYSTEM (PACS)

5.2.3 RADIOLOGY INFORMATION SYSTEM (RIS)

5.2.4 COMPUTERIZED PHYSICIAN ORDER ENTRY (CPOE)

5.2.5 LABORATORY INFORMATION SYSTEM (LIS)

5.2.6 PHARMACY INFORMATION SYSTEM (PIS)

5.2.7 OTHERS

5.3 NON CLINICAL INFORMATION SYSTEMS (NCIS)

5.3.1 REVENUE CYCLE MANAGEMENT (RCM)

5.3.2 AUTOMATIC PATIENT BILLING (APB)

5.3.3 PAYROLL

5.3.4 CLAIMS MANAGEMENT

5.3.5 COST ACCOUNTING

6 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET, BY DEPLOYMENT MODELS 6.1 INTRODUCTION6.2 PRIVATE CLOUD6.2.1 DRIVERS & CHALLENGES6.2.1.1 Driver6.2.1.1.1 Interoperability & sharing of data6.2.1.2 Challenge6.2.1.2.1 Data security poses a huge dilemma for healthcare providers6.2.2 EMERGING TREND6.3 PUBLIC CLOUD6.3.1 CHALLENGE6.3.1.1 Security and privacy concerns6.3.2 MARKET TRENDS6.4 HYBRID CLOUD6.5 COMMUNITY CLOUD

7 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET, BY SERVICE MODELS

7.1 INTRODUCTION

7.2 SOFTWARE-AS-A-SERVICE (SaaS)

7.3 INFRASTRUCTURE-AS-A-SERVICE (IaaS)

7.4 PLATFORM-AS-A-SERVICE (PaaS)

8 CLOUD COMPUTING HEALTHCARE MARKET, BY PRICING MODELS 8.1 INTRODUCTION8.2 PRICING MODELS8.2.1 PAY-AS-YOU-GO MODEL8.2.2 SPOT PRICING MODEL8.3 COST COMPONENTS ANALYSIS FOR HEALTHCARE MARKET8.3.1 SOFTWARE8.3.2 HARDWARE8.3.3 NETWORK8.3.4 BACK-UP POWER8.3.5 INSTALLATION SERVICES & ONGOING IT SUPPORT

9 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET, BY COMPONENTS

9.1 INTRODUCTION

9.2 SOFTWARE

9.2.1 CLINICAL INFORMATION SYSTEMS (CIS)

9.2.2 NON CLINICAL INFORMATION SYSTEMS OR NON CLINICAL HEALTHCARE SYSTEMS (NCIS OR NCHS)

9.2.3 OTHERS

9.3 HARDWARE

9.3.1 ACCESS DEVICES

9.3.2 PERIPHERALS

9.3.3 SERVERS

9.3.4 STORAGE DEVICES

9.3.5 NETWORKING DEVICES

9.4 SERVICES

9.4.1 CONSULTING

9.4.2 IMPLEMENTATION SERVICES

9.4.3 POST-SALE & MAINTENANCE

9.4.4 TRAINING SERVICES

10 GEOGRAPHIC ANALYSIS10.1 INTRODUCTION10.2 NORTH AMERICA10.3 EUROPE10.4 ASIA10.5 ROW

11 COMPETITIVE LANDSCAPE

11.1 INTRODUCTION

11.2 MERGERS & ACQUISITIONS

11.3 COLLABORATIONS/PARTNERSHIPS/AGREEMENTS/

JOINT VENTURES

11.4 NEW PRODUCTS DEVELOPMENT

11.5 OTHERS

12 COMPANY PROFILES12.1 AGFA HEALTHCARE12.1.1 OVERVIEW12.1.2 FINANCIALS12.1.3 PRODUCTS & SERVICES12.1.4 STRATEGY12.1.5 DEVELOPMENTS12.2 APPLE, INC.12.2.1 OVERVIEW12.2.2 FINANCIALS12.2.3 PRODUCTS & SERVICES12.2.4 STRATEGY12.2.5 DEVELOPMENTS12.3 ATHENAHEALTH, INC.12.3.1 OVERVIEW12.3.2 FINANCIALS12.3.3 PRODUCTS & SERVICES12.3.4 STRATEGY12.3.5 DEVELOPMENTS12.4 CARECLOUD CORPORATION12.4.1 OVERVIEW12.4.2 FINANCIALS12.4.3 PRODUCTS & SERVICES12.4.4 STRATEGY12.4.5 DEVELOPMENTS12.5 CARESTREAM HEALTH, INC.12.5.1 OVERVIEW12.5.2 FINANCIALS12.5.3 PRODUCTS & SERVICES12.5.4 STRATEGY12.5.5 DEVELOPMENTS12.6 CISCO SYSTEMS, INC.12.6.1 OVERVIEW12.6.2 FINANCIALS12.6.3 PRODUCTS & SERVICES12.6.4 STRATEGY12.6.5 DEVELOPMENTS12.7 CLEARDATA NETWORKS12.7.1 OVERVIEW12.7.2 FINANCIALS12.7.3 PRODUCTS & SERVICES12.7.4 STRATEGY12.7.5 DEVELOPMENTS12.8 COVISINT12.8.1 OVERVIEW12.8.2 FINANCIALS12.8.3 PRODUCTS & SERVICES12.8.4 STRATEGY12.8.5 DEVELOPMENTS12.9 DELL, INC.12.9.1 OVERVIEW12.9.2 FINANCIALS12.9.3 PRODUCTS & SERVICES12.9.4 STRATEGY12.9.5 DEVELOPMENTS12.10 EMC CORPORATION12.10.1 OVERVIEW12.10.2 FINANCIALS12.10.3 PRODUCTS & SERVICES12.10.4 STRATEGY12.10.5 DEVELOPMENTS12.11 GLOBAL NET ACCESS (GNAX) HEALTH12.11.1 OVERVIEW12.11.2 FINANCIALS12.11.3 PRODUCTS & SERVICES12.11.4 STRATEGY12.11.5 DEVELOPMENTS12.12 HEWLETT-PACKARD COMPANY12.12.1 OVERVIEW12.12.2 FINANCIALS12.12.3 PRODUCTS & SERVICES12.12.4 STRATEGY12.12.5 DEVELOPMENTS12.13 IBM CORPORATION12.13.1 OVERVIEW12.13.2 FINANCIALS12.13.3 PRODUCT & SERVICES12.13.4 STRATEGY12.13.5 DEVELOPMENTS12.14 INTEL CORPORATION12.14.1 OVERVIEW12.14.2 FINANCIALS12.14.3 PRODUCTS & SERVICES12.14.4 STRATEGY12.15 IRON MOUNTAIN, INC.12.15.1 OVERVIEW12.15.2 FINANCIALS12.15.3 PRODUCTS & SERVICES12.15.4 STRATEGY12.15.5 DEVELOPMENTS12.16 MERGE HEALTHCARE, INC.12.16.1 OVERVIEW12.16.2 FINANCIALS12.16.3 PRODUCTS & SERVICES12.16.4 STRATEGY12.16.5 DEVELOPMENTS12.17 MICROSOFT CORPORATION12.17.1 OVERVIEW12.17.2 FINANCIALS12.17.3 PRODUCTS & SERVICES12.17.4 STRATEGY12.17.5 DEVELOPMENTS12.18 ORACLE CORPORATION12.18.1 OVERVIEW12.18.2 FINANCIALS12.18.3 PRODUCTS & SERVICES12.18.4 STRATEGY12.18.5 DEVELOPMENTS12.19 RACKSPACE HOSTING, INC.12.19.1 OVERVIEW12.19.2 FINANCIALS12.19.3 PRODUCTS & SERVICES12.19.4 STRATEGY12.20 VMWARE, INC.12.20.1 OVERVIEW12.20.2 FINANCIALS12.20.3 PRODUCTS & SERVICES12.20.4 STRATEGY12.20.5 DEVELOPMENTS

LIST OF TABLES

TABLE 1 CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION)TABLE 2 CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY APPLICATIONS, 2010 – 2017 ($MILLION) TABLE 3 CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 4 CIS CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 5 EMR SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 6 PACS SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 7 RIS SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 8 CPOE SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 9 LIS SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 10 PIS SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 11 NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION)TABLE 12 NCIS CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 13 RCM CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 14 APB SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 15 PAYROLL SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 16 CLAIMS MANAGEMENT SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION)TABLE 17 COST ACCOUNTING CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 18 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY DEPLOYMENT MODELS, 2010 – 2017 ($MILLION) TABLE 19 PRIVATE CLOUD HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION)TABLE 20 PRIVATE CLOUD HEALTHCARE MARKET REVENUE, BY CIS APPLICATIONS, 2010 – 2017 ($MILLION)TABLE 21 PRIVATE CLOUD HEALTHCARE MARKET REVENUE, BY NCIS APPLICATIONS, 2010 – 2017 ($MILLION)TABLE 22 PUBLIC CLOUD HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 23 PUBLIC CLOUD HEALTHCARE MARKET REVENUE, BY CIS APPLICATIONS, 2010 – 2017 ($MILLION)TABLE 24 PUBLIC CLOUD HEALTHCARE MARKET REVENUE, BY NCIS APPLICATIONS, 2010 – 2017 ($MILLION)TABLE 25 HYBRID CLOUD HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 26 HYBRID CLOUD HEALTHCARE MARKET REVENUE, BY CIS APPLICATIONS, 2010 – 2017 ($MILLION)TABLE 27 HYBRID CLOUD HEALTHCARE MARKET REVENUE, BY NCIS APPLICATIONS, 2010 – 2017 ($MILLION)TABLE 28 GLOBAL CLOUD COMPUTING MARKET REVENUE, BY SERVICE MODELS, 2010 – 2017 ($MILLION)TABLE 29 GLOBAL SaaS HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 30 GLOBAL IaaS HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 31 GLOBAL PaaS HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 32 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY PRICING MODELS, 2010 – 2017 ($MILLION) TABLE 33 PAY-AS-YOU-GO MODEL HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 34 SPOT PRICING MODEL HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION) TABLE 35 CLOUD COMPUTING HEALTHCARE MARKET, BY COMPONENTS, 2010 – 2017 ($MILLION) TABLE 36 CLOUD SOFTWARE HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION)TABLE 37 CLOUD COMPUTING SOFTWARE HEALTHCARE MARKET, BY DEPLOYMENT MODELS, 2010 – 2017 ($MILLION) TABLE 38 CLOUD HARDWARE MARKET HEALTHCARE REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION)TABLE 39 CLOUD COMPUTING HARDWARE HEALTHCARE MARKET, BY DEPLOYMENT MODELS, 2010 – 2017 ($MILLION) TABLE 40 CLOUD SERVICES HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION)TABLE 41 CLOUD COMPUTING HEALTHCARE SERVICES MARKET, BY DEPLOYMENT MODELS, 2010 – 2017 ($MILLION)TABLE 42 CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 – 2017 ($MILLION)TABLE 43 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY APPLICATIONS, 2010 – 2017 ($MILLION)TABLE 44 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY DEPLOYMENT MODELS, 2010 – 2017 ($MILLION)TABLE 45 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY COMPONENTS, 2010 – 2017 ($MILLION)TABLE 46 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY SERVICE MODELS, 2010 – 2017 ($MILLION)TABLE 47 NORTH AMERICA: CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 48 NORTH AMERICA: NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 49 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY PRICING MODELS, 2010 – 2017 ($MILLION)TABLE 50 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY APPLICATIONS, 2010 – 2017 ($MILLION) TABLE 51 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY DEPLOYMENT MODELS, 2010 – 2017 ($MILLION) TABLE 52 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY COMPONENTS, 2010 – 2017 ($MILLION) TABLE 53 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY SERVICE MODELS, 2010 – 2017 ($MILLION) TABLE 54 EUROPE: CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 55 EUROPE: NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 56 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY PRICING MODELS, 2010 – 2017 ($MILLION) TABLE 57 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY APPLICATIONS, 2010 – 2017 ($MILLION) TABLE 58 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY DEPLOYMENT MODELS, 2010 – 2017 ($MILLION) TABLE 59 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY COMPONENTS, 2010 – 2017 ($MILLION) TABLE 60 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY SERVICE MODELS, 2010 – 2017 ($MILLION) TABLE 61 ASIA: CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 62 ASIA: NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 63 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY PRICING MODELS, 2010 – 2017 ($MILLION) TABLE 64 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY APPLICATIONS, 2010 – 2017 ($MILLION) TABLE 65 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY DEPLOYMENT MODELS, 2010 – 2017 ($MILLION) TABLE 66 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY COMPONENTS, 2010 – 2017 ($MILLION) TABLE 67 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY SERVICE MODELS, 2010 – 2017 ($MILLION) TABLE 68 ROW: CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 69 ROW: NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES, 2010 – 2017 ($MILLION) TABLE 70 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY PRICING MODELS, 2010 – 2017 ($MILLION) TABLE 71 MERGERS & ACQUISITIONS, 2010 – 2012TABLE 72 COLLABORATIONS/PARTNERSHIPS/AGREEMENTS/JOINT VENTURES, 2009 – 2012TABLE 73 NEW PRODUCTS DEVELOPMENT, 2009 – 2012TABLE 74 OTHERS, 2009 - 2012TABLE 75 AGFA: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION)TABLE 76 AGFA: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION)TABLE 77 AGFA: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION)TABLE 78 APPLE: TOTAL REVENUE AND R&D EXPENDITURE, 2009 – 2011 ($MILLION)TABLE 79 APPLE: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION)TABLE 80 ATHENAHEALTH, INC.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION) TABLE 81 ATHENAHEALTH, INC.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) TABLE 82 CISCO: TOTAL REVENUE AND R&D EXPENSES, 2009 – 2011 ($MILLION)TABLE 83 CISCO: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION)TABLE 84 COMPUWARE, CORP.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION) TABLE 85 COMPUWARE, CORP.: TOTAL REVENUE, BY PRODUCTS, 2009 - 2011 ($MILLION) TABLE 86 COMPUWARE, CORP.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) TABLE 87 DELL, INC.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION)TABLE 88 DELL, INC.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION)TABLE 89 DELL, INC.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION)TABLE 90 EMC CORP.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION)TABLE 91 EMC CORP.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION)TABLE 92 EMC CORP.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION)TABLE 93 HEWLETT-PACKARD CO.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION) TABLE 94 HEWLETT-PACKARD CO.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) TABLE 95 HEWLETT-PACKARD CO.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) TABLE 96 IBM: TOTAL REVENUE AND R&D EXPENSES, 2009 – 2011 ($MILLION)TABLE 97 IBM: TOTAL REVENUE, BY GEOGRAPHY, 2009 – 2011 ($MILLION)TABLE 98 INTEL: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION)TABLE 99 INTEL: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION)TABLE 100 INTEL: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION)TABLE 101 IRON MOUNTAIN, INC.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION) TABLE 102 IRON MOUNTAIN, INC.: TOTAL REVENUE, BY BUSINESS SEGMENTS, 2009 - 2011 ($MILLION)TABLE 103 IRON MOUNTAIN, INC.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) TABLE 104 MERGE HEALTHCARE, INC.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION)TABLE 105 MERGE HEALTHCARE, INC.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) TABLE 106 MERGE HEALTHCARE, INC.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) TABLE 107 MICROSOFT CORP.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION) TABLE 108 MICROSOFT CORP.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) TABLE 109 MICROSOFT CORP.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) TABLE 110 ORACLE CORP.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION) TABLE 111 ORACLE CORP.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) TABLE 112 ORACLE CORP.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) TABLE 113 RACKSPACE HOSTING, INC.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION)TABLE 114 RACKSPACE HOSTING, INC.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) TABLE 115 RACKSPACE HOSTING, INC.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) TABLE 116 VMWARE, INC.: TOTAL REVENUE AND R&D EXPENSES, 2009 - 2011 ($MILLION) TABLE 117 VMWARE, INC.: TOTAL REVENUE, BY PRODUCT CLASS, 2009 - 2011 ($MILLION) TABLE 118 VMWARE, INC.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION)

LIST OF FIGURES

FIGURE 1 TRADITIONAL ECOSYSTEM VS THE CLOUD ECOSYSTEM IN HEALTHCAREFIGURE 2 CLOUD COMPUTING HEALTHCARE MARKET SEGMENTATIONFIGURE 3 CLOUD COMPUTING HEALTHCARE MARKET: DRIVERS & RESTRAINTSFIGURE 4 FLOW OF A PHARMACY INFORMATION SYSTEMFIGURE 5 CLOUD COMPUTING ARCHITECTURE, BY DEPLOYMENT MODELSFIGURE 6 GLOBAL CLOUD COMPUTING MARKET SHARE, BY SERVICE MODELS, 2010 – 2017FIGURE 7 CLOUD COMPUTING HEALTHCARE MARKET SHARE, BY GEOGRAPHY, 2011 VS 2017 (%)FIGURE 8 KEY GROWTH STRATEGIES, APRIL 2009 – MAY 2012

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