Global Unified Communications and Collaboration Industry

NEW YORK, April 18, 2016 /PRNewswire/ -- This report analyzes the worldwide markets for Unified Communications and Collaboration in US$ Million by the following Deployment Models: Hybrid, On-Premise, and Cloud. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2015 through 2022. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 254 companies including many key and niche players such as -

8x8, Inc.
Alcatel-Lucent
Applied Voice & Speech Technologies, Inc.
Avaya, Inc.
Blue Jeans Network



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I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations I-1 Disclaimers.............. I-2 Data Interpretation & Reporting Level I-2 Quantitative Techniques & Analytics I-3 Product Definitions and Scope of Study I-3 Hybrid.............. I-3 On-Premise.............. I-3 Cloud Based.............. I-3

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW.............. II-1 Availability of Diverse Communication & Collaboration Channels Heightens the Need for Unification II-1 From a Niche Solution to a Multi-Billion Dollar Opportunity, UCC Evolves into a Market Force to Reckon With II-2 Table 1: Growing Enterprise Willingness to Adopt UCC, Measured as a Percentage of Respondent Responses Highlighting Their Choice of UCC Spending Strategy for the Next 3 Years (includes corresponding Graph/Chart) II-3 Market Outlook.............. II-3

2. NOTEWORTHY TRENDS, GROWTH DRIVERS & ISSUES II-4 Growing Focus on Green IT Initiatives Propels Growth of UCC II-4 Table 2: Growing Investments in Green IT as Measured by the Spurt in Green Datacenter Revenues Opens Attractive Opportunities for Integration of Advanced UCC Solutions as Green Technology: World Green Datacenter Revenues (In US$ Billion) for the Years 2016, 2019 and 2022 (includes corresponding Graph/Chart)..............II-5 Virtualized Unified Communications Grows in Popularity as a Key Efficiency Enhancing Strategy II-5 Growing Demand for Conferencing & Collaborative Capabilities to Boost Adoption of UCC among Organizations II-6 Integration of WebRTC into UCC Solutions to Invigorate Market Growth.............. II-6 The Explosion of Enterprise Mobility Drives the Emergence of Mobile UCC.............. II-7 Table 3: Robustly Growing Spending on Enterprise Mobility Projects Spurs the Convergence of Unified Communications With Mobile Platforms: Global Spending On Mobile Enterprise Infrastructure Software and Services (In US$ Million) by Geographic Region for the Years 2016 & 2020 (includes corresponding Graph/Chart)..............II-8 Ballooning BYOD as a Key Mobility Trend: The Foundation for the Growth of Mobile UCC..............II-9 Table 4: Ballooning BYOD Trend Strengthens the Emphasis on Mobile UCC Strategies: Robust Penetration of BYOD Devices as Measured by the Per Capita Distribution of Connected Devices Per Knowledge Worker in Select Countries for the Year 2012 & 2015 (includes corresponding Graph/Chart) II-10 Disruptive Emergence of Social Business Drives the Integration of Social Media with UCC II-10 Gradually Phasing Out Vendor Support for PBX Accelerates the Migration to Pure IP Based UC Platforms II-11 Despite Growing Competition from Hosted & Hybrid Models, On- Premise Solutions Continue to Lead Revenue Share II-12 Cloud Based Unified Communication & Collaboration Services Gain Prominence.............. II-12 Rising Preference for Hosted IP Telephony Services Over Premise-based Infrastructure - A Case in Point II-13 Hybrid Model to Gain Robust Adoption in Coming Years II-14 Mushrooming SMBs Spur Adoption of UCC II-14 Table 5: Percentage of Companies with Less than 10 Employees in Select Countries (includes corresponding Graph/Chart) II-16 Developing Markets to Witness Strong Growth II-16 Tracing UCC Adoption Patterns in Key End-Use Industries II-16 Banking, Finance & Insurance (BFSI) II-16 Healthcare Industry..............II-17 Retail Industry.............. II-18 Key Challenges to Growth..............II-19 Security Issue.............. II-19 Cost of Ownership Still a Concern II-19 Complex Integration & Demand for Skilled Resources II-19 High-Bandwidth Requirements & Network Issues II-20 Interoperability Issue Burns Bright II-20 UCIF: Built To Chase the Interoperability Dream II-20

3. PRODUCT OVERVIEW.............. II-21 Unified Communications & Collaboration (UCC): An Introduction II-21 Key Benefits of UCC.............. II-21 Key Elements of UCC.............. II-22 Voice Telephony.............. II-22 TDM PBX.............. II-23 IP PBX.............. II-23 UCC Conferencing.............. II-24 Web Conferencing..............II-24 Video Conferencing..............II-24 Audio Conferencing..............II-24 Collaborative Applications..............II-24 Unified Messaging.............. II-24 Instant Messaging.............. II-24 Presence.............. II-24 Collaboration Tools..............II-25 Mobility.............. II-25 Contact Center Solutions..............II-25 By Deployment Model.............. II-25 On Premise.............. II-25 Cloud.............. II-25 Hybrid.............. II-25

4. PRODUCT/SERVICE INTRODUCTIONS..............II-26 ShoreTel® Introduces ShoreTel Connect™ HYBRID Sites in North American Region.............. II-26 M1 Rolls Out Hosted UC Platform for Enterprise Use II-26 Panasonic Unveils PBX line of IP networking and UC Solutions II-26 Columbia Public Schools Opt for ShoreTel Communications System II-26 Toshiba Upgrades UCedge® Unified Communications App II-26 AVST Showcases Two of Its UC Applications based on Always- Connected Concept..............II-26 Toshiba Launches New Version of its IPedge® Software II-27 Unify Introduces Circuit UC Platform in the Russian Market II-27 IsNET Rolls Out Unified Communications Services for Use of SMB Enterprises in the Turkish Market II-27 NEC Launches UNIVERGE BLUE Business Cloud Services II-27 Hrvatski Telekom Introduces Broadsoft Powered Cloud Based Unified Communications Services in Croatian Market II-27 AVST Upgrades CX-E 8.7 Platform with Atom Personal Assistant Capabilities.............. II-27 Azzurri Communications Unveils Network Operations Centre (NOC) to Deliver Support to Customers of Managed Communication Services.............. II-28 TELES Migrates to All IP Network Based Bundled Communication Solution Platform..............II-28 ShoreTel® Unveils ShoreTel Connect™ Unified Communications Platform.............. II-28 CounterPath Introduces New Range of OTT Unified Communication Solutions.............. II-28 ShoreTel Unveils Contact Center and cloud UC in UK Market II-28 AVST Exhibits A Wide Gamut of UC Applications to Augment the Capabilities of Skype for Business Applications II-28 Broadvoice Unveils Hosted Unified Communication & Collaboration Suite..............II-29 Toshiba Unveils Migration Path for Users of Strata® CIX and IPedge® On-Site Solutions..............II-29 C Spire Business Solutions Unveils C Spire UNIFI Cloud Based UC Solutions.............. II-29 Toshiba Unveils New Leasing Program for VIPedge® Platform II-29 Hytera Rolls Out Hytera SmartOne Unified Communication Platform II-29 Tata Communications Adds Three New UC Solutions to its Unified Communications Portfolio..............II-29 Orange Business Services Unveils Lync-Based Cloud Collaboration and UC Solution II-29 Lifesize Introduces Lifesize Icon Flex and Lifesize Icon 400 and Updates Lifesize Cloud Videoconferencing Service II-30 Everbridge Introduces Winter Release (2015) Unified Critical Communication Suite..............II-30 Orange Business Services Introduces Business Together as a Service UC Solution in Russian Market II-30 ShoreTel Extends ShoreTel Mobility 8 Functionality to ShoreTel Sky users.............. II-30 Dell Unveils Dell Unified Communications Command Suite (UCCS) Solution.............. II-30 AVST Introduces New Functionality to Enable Direct IP Integration Between CX-E UC Platform and Microsoft® Lync® Platform.............. II-30 Toshiba Unveils UCedge Mobile Unified Communications Client II-31 Masergy Releases UCaaS Analyst - Cloud Analytics Solution for Applications with Enterprise Unified Communications II-31 Plum Unified Communications Introduces PlumUC Solution II-31 GTS Unveils Unified Communications Services Package II-31 Enventis Introduces SingleLink Hosted UC Solution In Addition to Other Cloud Based Services II-31 Tata Communications Unveils jamvee™ Unified Communication Platform.............. II-31 Alcatel-Lucent Launches Cloud Enterprise Communication Solutions for Large as well as SMB Enterprises II-31 Tata Communications Introduces Global SIP Connect - SIP Trunking Service.............. II-32 Mitel® Unveils MiCloud Enterprise UCaaS Platform in the UK Market II-32

5. RECENT INDUSTRY ACTIVITY..............II-33 AudioCodes Inks Agreement to Buy Out Active Communications Europe II-33 ShoreTel Successfully Closes Corvisa Buy Out II-33 SoundConnect Successfully Merges with CallTower II-33 Atos Buys Out Unify.............. II-33 Vodafone and Liberty Global Set to Merge their Operations in The Netherlands.............. II-33 Unify Inks Distribution Agreement with Ingram Micro to Expand Presence in ASEAN Region..............II-33 Fuze Secures $112 Million Additional Funding from Summit Partners to Expand Worldwide Operations II-33 Something Digital and Fidelus Technologies Enter into a Joint Venture Partnership..............II-34 Telefonica Teams Up with Unify to Market UCC Services to Enterprises in Latin American Region II-34 BroadSoft Buys Out Leonid Systems II-34 WWA Group Inks Merger Pact with Genie Gateway II-34 Mitel to Take Over Mavenir..............II-34 InfoVista Successfully Closes Acquisition of Ipanema II-34 Avaya Closes Acquisition of Esna Technologies II-35 Enventis Re-Brands Itself as Consolidated Communications II-35 Daisy Group Successfully Buys Out Phoenix IT Group II-35 Vonage Inks Agreement for Buying Out iCore Networks II-35 Interoute Agrees to Acquire Easynet II-35 Elliott Reveals Active Stakes in Mitel and Polycom II-35 PSEG Zeroes In On Unify's OpenScape Xpert Communication Platform II-35 Brimbank City Council to Replace its Contact Centre and Telephony Infrastructure with ShoreTel Connect™ UC Platform II-35 Plantronics and Avaya Team Up to Streamline Unified Communications and Contact Center Environments II-36 Teo Inks Distribution Agreement with Ingram Micro II-36 ShoreTel Acquires M5 Networks to Extend Presence in Australian Market.............. II-36 Boston Red Sox Chooses ShoreTel Solution for Enhancing Internal & External Communications II-36 Jive Agrees to Extend its Platform to Telarus Sales Partner Network.............. II-36 ClearOne Inks Reseller Pact with DSP to Market Bundled Unified Communication Solution..............II-36 WSIPC Teams Up with Cerium Networks to Deliver UC solutions to K12 Schools.............. II-36 The Salvation Army Zeros In on ShoreTel Unified Communications Solution.............. II-37 Unify Picks tekVizion Labs as a Test Partner for Certifying SIP Service Providers for its OpenScape Voice Solutions II-37 ShoreTel Partners with HP and Ingram Micro Inc to Collectively Market Unified Communications Offerings to SMB Enterprises II-37 ShoreTel Extends ShoreTel Sky® to Ingram Micro Partner Network II-37 ShoreTel Expands its Innovation Network with Addition of HP II-37 Stony Brook University Hospital and Stony Brook University Choose Unify's OpenScape Voice Platform II-37 8x8 Teams Up with CSG to market its Portfolio in Australian and New Zealand Markets..............II-38 Progility plc Agrees to Buy Out Unify Enterprise Communications Private Limited..............II-38 Fulton Communications and Vertical Communications Merge Operations.............. II-38 NTT Successfully Buys Out Arkadin International II-38 Arkadin Successfully Closes Buys Out implement.com II-38 Cameo Solutions and STS International Merge Operations II-38 Jive Communications Partners with ITD Solutions II-39 Marriott International to Implement Verizon's Hospitality Communications Express Solution II-39 Edgewater Networks Nominates Princeton Ltd as Authorized Distributor for EdgeProtect 7000 Series and EdgeProtect 4550 Video teleconferencing Platform II-39 AT&T Inks Agreement to Upgrade Shell's Unified Communication Platform.............. II-39 eZuce Concludes Evogh Buyout..............II-39 CounterPath Inks Distribution Pact with ProVu Communications II-39 HP Enterprise Services and Avaya Agree on Jointly Delivering Cloud-Based Unified Communications for Enterprise Applications.............. II-39 Pexip® Teams Up with Enabling Technologies for Integrating Video Conferencing Technologies with Microsoft® Lync® Platform.............. II-40 Cisco Renews Certifications for West IP Communications II-40 CounterPath and Teradici Team Up to Provide Unified Communications for VDI and DaaS Implementations II-40 InterCall Teams Up With NextPlane to Resell NextPlane's UC Exchange Service Bundled with its Own Unified Communications Offerings.............. II-40 UCA Teams Up with Iscoord to Provide Cost-Effective UC Solutions for Microsoft Lync VDI Environments II-40 Nervogrid Teams Up with SolusBC For Swift Deployment of UC Solutions.............. II-40 BT Partners with Unify to Deliver UCC Solutions across Key European Markets.............. II-41 Acano and Easynet Partner to Jointly Deliver Unified Communications Solutions..............II-41 Phoenix Manufacturing Deploys Toshiba's IPedge Business Telephone System.............. II-41 UNICOM Government Completes Acquisition of a UC Solutions Business.............. II-41

6. FOCUS ON SELECT GLOBAL PLAYERS..............II-42 8x8, Inc. (US).............. II-42 Alcatel-Lucent (France)..............II-42 Applied Voice & Speech Technologies, Inc. (US) II-42 Avaya, Inc. (US).............. II-43 Blue Jeans Network (US)..............II-43 Broadsoft, Inc. (US)..............II-44 Cisco Systems, Inc. (US)..............II-44 FuzeBox, Inc. (US)..............II-44 International Business Machines Corporation (IBM) (USA) II-45 Interactive Intelligence (US)..............II-45 Microsoft Corporation (US)..............II-45 Mitel Networks Corporation (Canada) II-46 NEC Corporation of America (US)..............II-46 PanTerra Networks, Inc. (US)..............II-47 Polycom (US).............. II-47 Premiere Global Services, Inc. (PGi) (US) II-47 RingCentral, Inc. (US)..............II-48 ShoreTel, Inc. (US).............. II-48 Toshiba America Information Systems (US) II-49 Unify (Germany).............. II-49 West Corporation (US)..............II-49

7. GLOBAL MARKET PERSPECTIVE..............II-51 Table 6: World Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Country/ Region - US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)..............II-51

Table 7: World 7-Year Perspective for Unified Communications & Collaboration by Country/Region - Percentage Breakdown of Revenue for US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets for Years 2016 & 2022 (includes corresponding Graph/Chart) II-52 By Deployment Type..............II-53 Table 8: World Recent Past, Current & Future Analysis for Hybrid Unified Communications & Collaboration by Country/Region - US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) II-53

Table 9: World 7-Year Perspective for Hybrid Unified Communications & Collaboration by Country/Region - Percentage Breakdown of Revenue for US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets for Years 2016 & 2022 (includes corresponding Graph/Chart) II-54

Table 10: World Recent Past, Current & Future Analysis for On-Premise Unified Communications & Collaboration by Country/Region - US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) II-55

Table 11: World 7-Year Perspective for On-Premise Unified Communications & Collaboration by Country/ Region - Percentage Breakdown of Revenue for US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets for Years 2016 & 2022 (includes corresponding Graph/Chart) II-56

Table 12: World Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration by Country/Region - US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) II-57

Table 13: World 7-Year Perspective for Cloud Based Unified Communications & Collaboration by Country/Region - Percentage Breakdown of Revenue for US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets for Years 2016 & 2022 (includes corresponding Graph/Chart) II-58

III. MARKET

1. THE UNITED STATES.............. III-1 A.Market Analysis.............. III-1 Outlook.............. III-1 Enterprise Mobility Continues to Find Significant Demand - Augurs Well for UCC Market..............III-1 Product/Service Launches..............III-2 Strategic Corporate Developments III-5 Key Players.............. III-11 B.Market Analytics..............III-18 Table 14: US Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Deployment Type - Hybrid, On-Premise and Cloud Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) III-18

Table 15: US 7-Year Perspective for Unified Communications & Collaboration by Deployment Type - Percentage Breakdown of Revenue for Hybrid, On-Premise and Cloud Markets for Years 2016 & 2022 (includes corresponding Graph/Chart) III-19

2. CANADA.............. III-20 A.Market Analysis.............. III-20 Outlook.............. III-20 Product/Service Launches..............III-20 Strategic Corporate Developments III-20 Key Player.............. III-21 B.Market Analytics..............III-22 Table 16: Canadian Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Deployment Type - Hybrid, On-Premise and Cloud Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) III-22

Table 17: Canadian 7-Year Perspective for Unified Communications & Collaboration by Deployment Type - Percentage Breakdown of Revenue for Hybrid, On-Premise and Cloud Markets for Years 2016 & 2022 (includes corresponding Graph/Chart).............. III-23

3. JAPAN.............. III-24 A.Market Analysis.............. III-24 Outlook.............. III-24 Table 18: UCC Market in Japan (2015): Percentage Share Breakdown of Revenue by End-User Vertical (includes corresponding Graph/Chart)..............III-24 Product/Service Launch..............III-24 B.Market Analytics..............III-25 Table 19: Japanese Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Deployment Type - Hybrid, On-Premise and Cloud Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) III-25

Table 20: Japanese 7-Year Perspective for Unified Communications & Collaboration by Deployment Type - Percentage Breakdown of Revenue for Hybrid, On-Premise and Cloud Markets for Years 2016 & 2022 (includes corresponding Graph/Chart).............. III-26

4. EUROPE.............. III-27 A.Market Analysis.............. III-27 Outlook.............. III-27 Product/Service Launches..............III-27 Strategic Corporate Developments III-29 Key Players.............. III-31 B.Market Analytics..............III-33 Table 21: European Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Country/Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)..............III-33

Table 22: European 7-Year Perspective for Unified Communications & Collaboration by Country/Region - Percentage Breakdown of Revenue for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2016 & 2022 (includes corresponding Graph/Chart) III-34

Table 23: European Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Deployment Type - Hybrid, On-Premise and Cloud Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) III-35

Table 24: European 7-Year Perspective for Unified Communications & Collaboration by Deployment Type - Percentage Breakdown of Revenue for Hybrid, On-Premise and Cloud Markets for Years 2016 & 2022 (includes corresponding Graph/Chart).............. III-36

5. ASIA-PACIFIC.............. III-37 A.Market Analysis.............. III-37 Outlook.............. III-37 Key Statistical Findings..............III-37 Table 25: UCC Market in China (2015): Percentage Share Breakdown of Revenue by End-User Vertical (includes corresponding Graph/Chart)..............III-37

Table 26: UCC Market in Australia & New Zealand (2015): Percentage Share Breakdown of Revenue by End-User Vertical (includes corresponding Graph/Chart) III-38

Table 27: UCC Market in India (2015): Percentage Share Breakdown of Revenue by Customer Vertical (includes corresponding Graph/Chart)..............III-38

Table 28: UCC Market in India (2015): Percentage Share Breakdown of Revenue by End-Use Customer Cluster (includes corresponding Graph/Chart)..............III-39

Table 29: UCC Market in South Korea (2015): Percentage Share Breakdown of Revenue by End-User Vertical (includes corresponding Graph/Chart)..............III-39 Product/Service Launches..............III-39 Strategic Corporate Developments III-39 B.Market Analytics..............III-41 Table 30: Asia-Pacific Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Country/Region - China and Rest of Asia-Pacific Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart).............. III-41

Table 31: Asia-Pacific 7-Year Perspective for Unified Communications & Collaboration by Country/Region - Percentage Breakdown of Revenue for China and Rest of Asia-Pacific Markets for Years 2016 & 2022 (includes corresponding Graph/Chart)..............III-42

Table 32: Asia-Pacific Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Deployment Type - Hybrid, On-Premise and Cloud Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart).............. III-43

Table 33: Asia-Pacific 7-Year Perspective for Unified Communications & Collaboration by Deployment Type - Percentage Breakdown of Revenue for Hybrid, On-Premise and Cloud Markets for Years 2016 & 2022 (includes corresponding Graph/Chart).............. III-44

6. LATIN AMERICA.............. III-45 A.Market Analysis.............. III-45 Outlook.............. III-45 Strategic Corporate Developments III-45 B.Market Analytics..............III-46 Table 34: Latin American Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Country/Region - Brazil and Rest of Latin American Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart).............. III-46

Table 35: Latin American 7-Year Perspective for Unified Communications & Collaboration by Country/Region - Percentage Breakdown of Revenue for Brazil and Rest of Latin American Markets for Years 2016 & 2022 (includes corresponding Graph/Chart)..............III-47

Table 36: Latin American Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Deployment Type - Hybrid, On-Premise and Cloud Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart).............. III-48

Table 37: Latin American 7-Year Perspective for Unified Communications & Collaboration by Deployment Type - Percentage Breakdown of Revenue for Hybrid, On-Premise and Cloud Markets for Years 2016 & 2022 (includes corresponding Graph/Chart).............. III-49

7. REST OF WORLD.............. III-50 A.Market Analysis.............. III-50 Outlook.............. III-50 Key Statistical Findings..............III-50 Table 38: UCC Market in Saudi Arabia (2015): Percentage Share Breakdown of Revenue by End-User Vertical (includes corresponding Graph/Chart)..............III-50

Table 39: UCC Market in Saudi Arabia (2015): Percentage Share Breakdown of Revenue by Customer Cluster (includes corresponding Graph/Chart)..............III-51 UAE.............. III-51 Table 40: UCC Market in UAE (2015): Percentage Share Breakdown of Revenue by End-User Vertical (includes corresponding Graph/Chart)..............III-51

Table 41: Unified Communications Market in UAE (2015): Percentage Share Breakdown of Revenue by Customer Cluster (includes corresponding Graph/Chart) III-52 Strategic Corporate Development III-52 B.Market Analytics..............III-53 Table 42: Rest of World Recent Past, Current & Future Analysis for Unified Communications & Collaboration by Deployment Type - Hybrid, On-Premise and Cloud Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart).............. III-53

Table 43: Rest of World 7-Year Perspective for Unified Communications & Collaboration by Deployment Type - Percentage Breakdown of Revenue for Hybrid, On-Premise and Cloud Markets for Years 2016 & 2022 (includes corresponding Graph/Chart).............. III-54

IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 254 (including Divisions/Subsidiaries - 275)

The United States (162) Canada (15) Japan (5) Europe (56) - France (5) - Germany (8) - The United Kingdom (20) - Spain (3) - Rest of Europe (20) Asia-Pacific (Excluding Japan) (31) Latin America (1) Africa (2) Middle East (3)
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