Enterprise Social Software (ESS) Market (On Premise, On Demand, Social Collaboration, Enterprise Social Networks) - Global Advancements, Demand Analysis & Worldwide Market Forecasts (2014 - 2019)

NEW YORK, May 22, 2014 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Enterprise Social Software (ESS) Market (On Premise, On Demand, Social Collaboration, Enterprise Social Networks) - Global Advancements, Demand Analysis & Worldwide Market Forecasts (2014 - 2019)

http://www.reportlinker.com/p02126447/Enterprise-Social-Software-ESS-Market-On-Premise-On-Demand-Social-Collaboration-Enterprise-Social-Networks---Global-Advancements-Demand-Analysis--Worldwide-Market-Forecasts-2014---2019.html

The ESS market redefines the traditional collaboration suite by bringing in a social angle to it. These solutions are not just confined to traditional email and online meetings but also extend their offerings to social networking functionality such as micro-blogging, wikis, profiles, tagging, and feeds. These solutions don't just cater to employees within organizations, but are also aimed at expanding their reach across channel partners and customers, thereby expanding their reach across departmental and geographical boundaries. Social software suite includes social networking, social content, and social collaboration.

Components of an enterprise social suite:

• Social collaboration: Social collaboration comprises sharing, distribution of information amongst users, document sharing, emails, instant messaging, online meetings, webinars, video conferences, and screen sharing, amongst others
• Social content: Social content applications support explicit sharing of content items along social networks. As a category, social content includes video or media-sharing, as well as other ways to share or raise awareness of content
• Social networking: Social networks can support basic communications as well as the sharing of information via bookmarks, news feeds, people search engines, comments, photo sharing, sharing documents, sharing reports and tasks, application activities, content, ideas, favorites, and ratings. Social networking is an integration of various social software functions into one environment

MarketsandMarkets forecasts an explosion in cloud-based services globally. The reasons for affinity towards cloud-based services include its reduced licensing costs, the ability to cut out unnecessary IT staff focus on maintenance, and the flexibility in expansion of businesses. In order to harness the benefits of a cloud model deployment, enterprises should first analyze the benefits of their existing set-up as well as those that a cloud-based service can give them.

The challenge lies in positioning the software in the traditional frameset of an enterprise. ESS cannot survive in an autocratic culture. It's highly likely that such a management perceives the transparency and flexibility of ESS as tools that employees can use to clandestinely undermine authority. Such a setup will question whether an internal social network makes sense for their corporate culture. If there is too much officialdom and managerial visual projection associated with the corporate social environment, some task teams might find it easier to team up through a Facebook group or any other freemium products. There is also a possibility that people, who are not fully aware of the benefits of social software, sidetrack it as a frolicsome, time-wasting medium to share jokes and family photos. In this sense, a comparison with Facebook or even using the word 'social' will make it more difficult to sell the concept internally, especially for the SMEs and SOHOs. With a lack of proper knowledge, there is also a possibility of sidetracking the enterprise software or even comparing it to freeware like Skype among others.

There are various assumptions that we have taken into consideration for market sizing and forecasting exercise. Few of global assumptions include political, economic, social, technological and economic factors. For instance, exchange rates, one of the economic factors, are expected to have a moderate rating of impact on this market. Therefore, dollar fluctuations are expected to not seriously affect the forecasts in the emerging APAC regions.

The report will help the market leaders/new entrants in this market in the following ways –

1. This report segments the market into devices and applications, covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split across the different verticals and regions.
2. This report will help them better understand the competitor and gain more insights to better position their business. There is a separate section on competitive landscape, including competitor ecosystem, mergers and acquisition and venture capital funding. Besides, there are company profiles of 10 top players in this market. In this section, market internals are provided that can put them ahead of the competitors.
3. The report helps them understand the pulse of the market. The report provides information on key market drivers, restraints, challenges, and opportunities.

1 INTRODUCTION 14

1.1 KEY TAKE-AWAYS 14
1.2 REPORT DESCRIPTION 14
1.3 MARKETS COVERED 15
1.4 STAKEHOLDERS 16
1.5 FORECAST ASSUMPTIONS 17
1.6 RESEARCH METHODOLOGY 18
1.6.1 SECONDARY RESEARCH 18
1.6.2 PRIMARY RESEARCH 18
1.6.3 DATA TRIANGULATION 19

2 EXECUTIVE SUMMARY 20

3 MARKET OVERVIEW 22

3.1 MARKET DEFINITION 23
3.2 MARKET SEGMENTATION 23
3.3 ENTERPRISE SOCIAL SOFTWARE ECOSYSTEM 24
3.3.1 STANDALONE SOCIAL SOFTWARE SOLUTION PROVIDERS 24
3.3.2 COLLABORATION SOLUTION PROVIDERS 24
3.3.3 ENTERPRISE APPLICATION ADD-ON PROVIDERS 24
3.4 OVERALL MARKET SIZE 25
3.5 MARKET DYNAMICS 26
3.5.1 DRIVERS 26
3.5.1.1 Enterprise Social Adds Value to Businesses 26
3.5.1.2 Accommodating Features 26
3.5.1.3 Employees Popular Demand 27
3.5.2 RESTRAINTS AND CHALLENGES 27
3.5.2.1 Skeptical Approach 27
3.5.2.2 Initial Setup Costs 28
3.5.2.3 Profusion of Tools and Lack of Integration 28
3.5.3 OPPORTUNITIES 28
3.5.3.1 Multi-Vertical Focus 28
3.5.3.2 Bring Your Own Device (BYOD) Ecosystem 29
3.5.4 IMPACT ANALYSIS OF DROS 29

4 ESS: MARKET SIZE AND FORECAST BY DEPLOYMENT 31

4.1 INTRODUCTION 32
4.2 ON-PREMISES 34
4.2.1 OVERVIEW 34
4.2.2 MARKET SIZE AND FORECAST BY VERTICAL 34
4.2.3 MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 36
4.2.4 MARKET SIZE AND FORECAST BY REGION 37
4.3 ON-DEMAND (SAAS) 38
4.3.1 OVERVIEW 38
4.3.2 MARKET SIZE AND FORECAST BY VERTICAL 38
4.3.3 MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 39
4.3.4 MARKET SIZE AND FORECAST BY REGION 40

5 ESS: MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 41

5.1 INTRODUCTION 42
5.2 SMALL BUSINESSES 44
5.2.1 OVERVIEW 44
5.2.2 MARKET SIZE AND FORECAST BY VERTICAL 44
5.3 MEDIUM BUSINESSES 45
5.3.1 OVERVIEW 45
5.3.2 MARKET SIZE AND FORECAST BY VERTICAL 45
5.4 ENTERPRISES 46
5.4.1 OVERVIEW 46
5.4.2 MARKET SIZE AND FORECAST BY VERTICAL 46
5.5 LARGE ENTERPRISES 47
5.5.1 OVERVIEW 47
5.5.2 MARKET SIZE AND FORECAST BY VERTICAL 47

6 ESS : MARKET SIZE AND FORECAST BY VERTICAL 48

6.1 INTRODUCTION 49
6.2 ACADEMIA AND GOVERNMENT 51
6.2.1 OVERVIEW 51
6.2.2 MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 52
6.2.3 MARKET SIZE AND FORECAST BY REGION 52
6.3 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI) 54
6.3.1 OVERVIEW 54
6.3.2 MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 54
6.3.3 MARKET SIZE AND FORECAST BY REGION 55
6.4 HEALTHCARE AND LIFE SCIENCES 56
6.4.1 OVERVIEW 56
6.4.2 MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 57
6.4.3 MARKET SIZE AND FORECAST BY REGION 58
6.5 HIGH TECH AND TELECOMMUNICATIONS 58
6.5.1 OVERVIEW 58
6.5.2 MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 59
6.5.3 MARKET SIZE AND FORECAST BY REGION 60
6.6 RETAIL 60
6.6.1 OVERVIEW 60
6.6.2 MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 61
6.6.3 MARKET SIZE AND FORECAST BY REGION 62
6.7 OTHER VERTICALS 63
6.7.1 OVERVIEW 63
6.7.2 MARKET SIZE AND FORECAST BY ORGANIZATION SIZE 64
6.7.3 MARKET SIZE AND FORECAST BY REGION 65

7 ESS: MARKET SIZE AND FORECAST BY REGION 66

7.1 INTRODUCTION 67
7.2 NORTH AMERICA (NA) 69
7.2.1 OVERVIEW 69
7.2.2 MARKET SIZE AND FORECAST BY TYPE OF ORGANIZATION SIZE 69
7.3 EUROPE 70
7.3.1 OVERVIEW 70
7.3.2 MARKET SIZE AND FORECAST BY TYPE OF ORGANIZATION SIZE 71
7.4 ASIA PACIFIC 71
7.4.1 OVERVIEW 71
7.4.2 MARKET SIZE AND FORECAST BY TYPE OF ORGANIZATION SIZE 72
7.5 MIDDLE EAST AND AFRICA (MEA) 73
7.5.1 OVERVIEW 73
7.5.2 MARKET SIZE AND FORECAST BY TYPE OF ORGANIZATION SIZE 73
7.6 LATIN AMERICA (LA) 74
7.6.1 OVERVIEW 74
7.6.2 MARKET SIZE AND FORECAST BY TYPE OF ORGANIZATION SIZE 75

8 ESS: DEMAND ANALYSIS 76

8.1 TECHNOLOGY SOLUTIONS (USAGE PERCENTAGE) 77
8.1.1 DOCUMENT MANAGEMENT AND COLLABORATION 78
8.1.2 INSTANT MESSAGING (IM) 78
8.1.3 ENTERPRISE WIKIS AND SHARED SPACES 78
8.1.4 ENTERPRISE SOCIAL NETWORKING GROUPS 79
8.1.5 ENTERPRISE MICROBLOGGING 79
8.1.6 ENTERPRISE COMMUNITY AND BLOGS 79
8.2 ENTERPRISE FUNCTIONS (USAGE PERCENTAGE) 80
8.2.1 HUMAN RESOURCES (HR) 80
8.2.2 INFORMATION TECHNOLOGY (IT) 81
8.2.3 MARKETING 81
8.2.4 OPERATIONS 82
8.2.5 RESEARCH AND DEVELOPMENT (R&D) 82
8.2.6 SALES 82
8.2.7 OTHERS 83

9 ESS: PAIN POINTS AND FUTURE APPROACHES 84

9.1 PAIN POINTS– NOW 84
9.1.1 COMPLIANCE ISSUES 84
9.1.2 NASCENT SOCIAL BUSINESS MATURITY 84
9.1.3 LACK OF METRICS FOR BENCHMARKING 85
9.2 FUTURE FOCUS AND OPPORTUNITIES 85
9.2.1 VALUE CREATION : BY RELATIONSHIPS VS TECHNOLOGY 85
9.2.2 ENTERPRISE GOES SOCIAL 86
9.2.3 INTEGRATION OF EXISTING PLATFORMS 86

10 ESS: COMPETITIVE LANDSCAPE 87

10.1 MERGERS AND ACQUISITIONS 87
10.2 JOINT VENTURE AND COLLABORATIONS 92
10.3 NEW PRODUCT LAUNCHES 94

11 COMPANY PROFILES 99 (Overview, Products & Services, Strategies & Insights, Developments and MnM View)*

11.1 ATOS 99
11.2 AUTODESK 102
11.3 BROADVISION 105
11.4 CISCO 108
11.5 GOOGLE INC 112
11.6 IBM 117
11.7 MICROSOFT 121
11.8 OPENTEXT CORP 124
11.9 SALESFORCE 127
11.10 TIBCO SOFTWARE 131
*Details on Overview, Products & Services, Strategies & Insights, Developments and MnM View might not be captured in case of unlisted companies.

LIST OF TABLES

TABLE 1 FORECAST ASSUMPTIONS 17
TABLE 2 ESS: MARKET SIZE, 2014-2019 ($BILLION), MARKET GROWTH,
2015-2018 (Y-O-Y %) 21
TABLE 3 ESS: MARKET SIZE, 2014–2019 ($BILLION), MARKET GROWTH,
2015-2019 (Y-O-Y %) 25
TABLE 4 IMPACT ANALYSIS OF DROS ON THE ESS MARKET 30
TABLE 5 ESS: MARKET SIZE, BY DEPLOYMENT, 2014-2019 ($MILLION) 32
TABLE 6 ESS: MARKET GROWTH, BY DEPLOYMENT, 2015-2019, Y-O-Y (%) 33
TABLE 7 ESS: ON-PREMISES, MARKET SIZE, BY VERTICAL,
2014-2019 ($MILLION) 35
TABLE 8 ESS: ON-PREMISES, MARKET SIZE, BY ORGANIZATION SIZE,
2014-2019 ($MILLION) 36
TABLE 9 ESS: ON-PREMISES, MARKET SIZE, BY REGION, 2014-2019 ($MILLION) 37
TABLE 10 ESS: ON-DEMAND, MARKET SIZE, BY VERTICAL,
2014-2019 ($MILLION) 38
TABLE 11 ESS: ON-DEMAND, MARKET SIZE, BY ORGANIZATION SIZE,
2014-2019 ($MILLION) 39
TABLE 12 ESS: ON-DEMAND, MARKET SIZE, BY REGION, 2014-2019 ($MILLION) 40
TABLE 13 ESS: MARKET SIZE, BY ORGANIZATION SIZE, 2014-2019 ($MILLION) 42
TABLE 14 ESS: MARKET GROWTH, BY ORGANIZATION SIZE,
2015-2019, Y-O-Y (%) 43
TABLE 15 ESS: SMALL BUSINESSES, MARKET SIZE, BY VERTICAL,
2014-2019 ($MILLION) 44
TABLE 16 ESS: ORGANIZATION SIZE, MARKET SIZE, BY VERTICAL,
2014-2019 ($MILLION) 45
TABLE 17 ESS: ENTERPRISES, MARKET SIZE, BY VERTICAL,.
2014-2019 ($MILLION) 46
TABLE 18 ESS: ENTERPRISES, MARKET SIZE, BY VERTICAL,
2014-2019 ($MILLION) 47

TABLE 19 ESS: VERTICAL, MARKET SIZE, 2014-2019 ($MILLION) 49
TABLE 20 ESS: VERTICAL, MARKET GROWTH, 2015-2019 (Y-O-Y %) 50
TABLE 21 ESS: ACADEMIA AND GOVERNMENT, BY ORGANIZATION SIZE, MARKET SIZE, 2014-2019 ($MILLION) 52
TABLE 22 ESS: ACADEMIA AND GOVERNMENT, BY REGION, MARKET SIZE,
2014-2019 ($MILLION) 53
TABLE 23 ESS: BFSI, BY ORGANIZATION SIZE, MARKET SIZE,
2014-2019 ($MILLION) 55
TABLE 24 ESS: BFSI, BY REGION, MARKET SIZE, 2014-2019 ($MILLION) 56
TABLE 25 ESS: HEALTHCARE AND LIFE SCIENCES, BY ORGANIZATION SIZE, MARKET SIZE, 2014-2019 ($MILLION) 57
TABLE 26 ESS: HEALTHCARE AND LIFE SCIENCES, BY REGION, MARKET SIZE, 2014-2019 ($MILLION) 58
TABLE 27 ESS: HIGH TECH AND TELECOMMUNICATIONS, BY ORGANIZATION SIZE, MARKET SIZE, 2014-2019 ($MILLION) 59
TABLE 28 ESS: HIGH TECH AND TELECOMMUNICATIONS, BY REGION, MARKET SIZE, 2014-2019 ($MILLION) 60
TABLE 29 ESS: RETAIL, BY ORGANIZATION SIZE, MARKET SIZE,
2014-2019 ($MILLION) 61
TABLE 30 ESS: RETAIL, BY REGION, MARKET SIZE, 2014-2019 ($MILLION) 62
TABLE 31 ESS: OTHER VERTICALS, BY ORGANIZATION SIZE, MARKET SIZE, 2014-2019 ($MILLION) 64
TABLE 32 ESS: OTHER VERTICALS, BY REGION, MARKET SIZE,
2014-2019 ($MILLION) 65
TABLE 33 ESS: MARKET SIZE, BY REGION, 2014-2019 ($MILLION) 67
TABLE 34 ESS: MARKET GROWTH, BY REGION, 2015-2019 (Y-O-Y %) 68
TABLE 35 ESS: NA, MARKET SIZE, BY ORGANIZATION SIZE,
2014-2019 ($MILLION) 70
TABLE 36 ESS: EUROPE, MARKET SIZE, BY ORGANIZATION SIZE,
2014-2019 ($MILLION) 71
TABLE 37 ESS: APAC, MARKET SIZE, BY ORGANIZATION SIZE,
2014-2019 ($MILLION) 72
TABLE 38 ESS: MEA, MARKET SIZE, BY ORGANIZATION SIZE,
2014-2019 ($MILLION) 73
TABLE 39 ESS: LA, MARKET SIZE, BY ORGANIZATION SIZE,
2014-2019 ($MILLION) 75

LIST OF FIGURES

FIGURE 1 ESS: MARKET SIZE, 2014-2019 ($MILLION), MARKET GROWTH,
2015-2019 (Y-O-Y %) 25
FIGURE 2 ESS: DEPLOYMENT, MARKET SIZE, 2014-2019 ($MILLION), MARKET GROWTH, 2015-2019 (Y-O-Y %) 33
FIGURE 3 ESS: ORGANIZATION SIZE, MARKET SIZE, 2014-2019 ($MILLION), MARKET GROWTH, 2015-2019 (Y-O-Y %) 43
FIGURE 4 ESS: VERTICAL, MARKET SIZE, 2014-2019 ($MILLION), MARKET GROWTH, 2015-2018 (Y-O-Y %) 51
FIGURE 5 ESS: REGION, MARKET SIZE, 2014-2019 ($MILLION), MARKET GROWTH, 2015-2018 (Y-O-Y %) 68
FIGURE 6 ESS: USAGE PERCENTAGE BY FEATURES 77
FIGURE 7 ESS: USAGE PERCENTAGE BY FEATURES 80

To order this report: Enterprise Social Software (ESS) Market (On Premise, On Demand, Social Collaboration, Enterprise Social Networks) - Global Advancements, Demand Analysis & Worldwide Market Forecasts (2014 - 2019)
http://www.reportlinker.com/p02126447/Enterprise-Social-Software-ESS-Market-On-Premise-On-Demand-Social-Collaboration-Enterprise-Social-Networks---Global-Advancements-Demand-Analysis--Worldwide-Market-Forecasts-2014---2019.html

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