GREENSBORO, N.C., Oct. 29, 2015 /PRNewswire/ -- "On behalf of Dynamic International Airways, I want to express our sincere apologies to our passengers as well as friends and families of the passengers on board Flight DYA405 which experienced reported incident," stated Don Dodson Director of Operations at Dynamic International Airways.
"Per our internal investigation, we would like to share following information:
After successfully passing required safety, mechanical and operation pre-flight inspections, Dynamic International Airways flight 2D0405 was taxiing and preparing for on time departure from Fort Lauderdale/Hollywood International Airport to Caracas Simon Bolivar Airport. Flight crew as well as airport personnel noticed engine problem during taxiing and acted according to emergency procedures. Passengers and flight crew were evacuated from the aircraft. Flight DYA405 was carrying 90 passengers as well as crew compliment of 11 people. Minor number of reportedly injured were treated and most of them were released shortly after. We are waiting for more detailed information from relevant parties in order to assure accuracy of the information we are providing. The experience of the Captain and First officer were 15700 and 4140 hours respectively. Per initial information the actions of the cabin crew were exemplary and according to their safety training."
"Our primary focus is to provide support for the passengers who are at the airport and to any passengers who have been medically treated and/or released. Support received from airport authorities personnel as well as our colleagues from other airlines was tremendous and we would like to use this opportunity to express our gratitude for their help during and after the incident," he continued.
Airline has provided Subservice for the recovery flights 2D 0405 and return flight 2D 0406 on 29th of October for all passengers impacted with today's flight disruption. Flight 2D0405 is now departing on October 29th at 20:00 PM EST from Fort Lauderdale to Caracas, while Flight 2D0406 will depart Caracas to Fort Lauderdale at 02:00 AM local time on October 30th. Checks in counters are open for flight 2D 0405 while checks in counters for flight 2D0406 are opening at 21:00. Passengers are also able to receive vouchers, full refunds, and hotel accommodation in case they would like to travel on tomorrow flight as per their preference. Other flights were not impacted by the incident and operation is continuing according to schedule."
"Dynamic is also in the process of dispatching a team to assist the National Transportation Safety Board in its investigation. We would not like to speculate about the potential causes of the incident during the ongoing investigation and all of us at Dynamic are committed to fully cooperating with the NTSB and other authorities. We have activated our Family Assistance Plan and have established a special toll-free number. Family members of the passengers who may have been on board Flight DYA405 may contact 1 (888) 283-2157 or 262-226-8787 for more information. Dynamic International Airways lead delegate Joseph Schoofs is at the airport in order liaise with passengers, while additional executive management team will be onsite by 2000 this evening," he finished.
Dynamic International Airways will provide any and all additional updates via our website: www.airdynamic.com or through its official Press Releases and Statements.
About Dynamic Airways
Dynamic Airways is a US Certificated FAR PART 121 AIR CARRIER. The Airline changed ownership and management in 2013 with the goal of providing high quality, affordable, long haul, point-to-point air service. Dynamic Airways, which is headquartered in Greensboro, NC, recently revealed its new branding and website and now offers service between New York and Guyana, Orlando and Brazil, as well as service between Hong Kong and Palau.
For reservations & information, visit www.airdynamic.com, www.facebook.com/airdynamic, www.twitter.com/flyairdynamic, contact your favourite travel agent or call +1(844) 867-1916
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SOURCE Dynamic International Airways
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