Delta Hotels and Resorts Selects MICROS OPERA as Central Systems Solution

COLUMBIA, Md., April 22 /PRNewswire-FirstCall/ -- MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Delta Hotels and Resorts has selected the centrally-hosted MICROS OPERA Enterprise Solution as its Central Systems Solution and will become the premier enterprise deployment engaging MICROS to host the entire central systems suite, and provide maintenance, processing, and data storage services.

"The opportunity to select MICROS to centrally host and manage the entire central systems suite was compelling.  Outsourcing to MICROS reduces our infrastructure costs and places the responsibility of application support and upgrades with the company that knows the system best, thereby allowing us to focus our technology resources on strategic initiatives which include a commitment to MICROS to collaborate on future development efforts for the next generation of OPERA central systems," stated Tim Aubrey, Vice President, Delta Hotels and Resorts.

The project, which will be completed in two phases, consists of first moving the Delta environment to the world-class MICROS Data Center located in McLean, Virginia, followed by the implementation of OPERA Business Intelligence and the OPERA Revenue Management System.  These will be added to Delta's current OPERA Central Solution, which includes the OPERA Reservation System, OPERA Customer Information System, OPERA Web Suite, and OPERA Sales Force Automation.  

OPERA Business Intelligence addresses Delta's needs by quickly compiling relevant data from all OPERA systems, including the Property Management System, to improve forecasting, customer intelligence, and yield decision-making.  Delta will leverage the superior reporting capabilities of OPERA Business Intelligence to enable near real-time feedback to satisfy the most demanding and customized reporting requirements.

Delta also selected the OPERA Revenue Management System for its extensive capabilities, centralized orientation, ease of implementation, and complete integration with the OPERA Property Management System.  Delta can leverage the data and necessary key components already in OPERA to significantly enhance its revenue management capabilities.  

"We are proud of our strong partnership with Delta Hotels and Resorts," stated Karen O'Neill, Vice President, Hotel Sales & Strategies MICROS Systems, Inc.  "Delta's commitment to the MICROS OPERA Enterprise Solution is a testament to OPERA's flexible deployment capability and superior feature set.  The hosting of the entire central solutions product suite in the MICROS Hosting facility underscores the high confidence level Delta has in our abilities."

About Delta Hotels and Resorts

A leading Canadian hotel management company, Delta Hotels and Resorts operates and franchises a diversified portfolio with 45 full-service, city centre and airport hotels and resorts under the Delta brand. Widely regarded as Canada's "brand of choice" by guests and owners, Delta also distinguishes itself as an exemplary employer. It is the only hotel company to have been recognized for its sustained focus on business excellence by the prestigious National Quality Institute with three Canada Awards for Excellence, including the award program's highest honor, the Order of Excellence (2007). The company also consistently ranks as one of the country's best employers in The Globe and Mail's Report on Business annual "50 Best Employers" list (2001-2003, 2005-2010). As well, its Corporate Social Responsibility platform, Delta Helps, includes a chain-wide commitment to the communities it serves through a national partnership with Habitat for Humanity Canada, participation in the Hotel Association of Canada's Green Key Eco-Rating program, and work with various other charitable groups. For more information, visit www.deltahotels.com.

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 90,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at www.micros.com or send an email to [email protected].

The MICROS logo is a registered trademark of MICROS Systems, Inc.

All other product and brand names are the property of their respective owners.

SOURCE MICROS Systems, Inc.

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