POSEN, Ill., Sept. 30 /PRNewswire/ -- Corporate Safe Specialists (CSS) today announced enhanced and expanded Remote Management capabilities in their Advanced Cash Control System (ACCS) product line. The enhancements greatly increase the ability to support CSS customers during installation, setup and ongoing maintenance of their cash management systems, without having to be physically on-site where the unit is located. Remote customer support activities include:
Updates to the ACCS application software, operating system, bill validators and device drivers by CSS engineering and IT departments.
Direct assistance and system access during setup activities should a question arise on how to configure a unique condition.
The ability to directly download or upload information, such as transaction data or log information, from the ACCS software to central support staff.
"The enhanced ACCS remote management capability provides a number of benefits to our customers. Rollout of system upgrades and enhancements are accelerated, while greatly reducing the effort of both CSS and customer staff. In addition, customers are able to quickly access CSS engineering and IT expertise for installation and service support. I am very excited about what these new capabilities can do for our customers," said Ed McGunn, President and CEO of the Company.
About CSS: Founded in 1988, CSS is an industry leader providing innovative security solutions to retailers and restaurants globally. The ACCS line of "smart safes" deliver fully integrated solutions that maximize cash flow, increase productivity, reduce cash shrinkage and minimize risk of armed robbery, burglary and internal theft. CSS is the only manufacturer of safes to offer live 24/7/365 technical phone support and has a U.S. service network that can provide on-site service within four hours.
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SOURCE Corporate Safe Specialists
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