ClickSoftware Awarded 2011 SAP® Pinnacle Award

BURLINGTON, Mass., April 12, 2011 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW) today announced it has been awarded a 2011 SAP® Pinnacle award in the category "Software Solution Innovator of the Year".  SAP Pinnacle awards are presented annually to leading SAP partners that have excelled in developing and growing their partnership with SAP (NYSE: SAP) and driving customer success.  Winners were selected based on over 150 nominations in 18 categories received from partners and SAP employees.  ClickSoftware will receive the award on May 16 at SAPPHIRE® NOW, SAP's international customer conference being held in Orlando, Fla. May 15 – 18, 2011.

"Our long-standing, solid partnership with SAP has delivered quantifiable business value to organizations around the world and across multiple industries," said Dr. Moshe BenBassat, Chairman and CEO, ClickSoftware. "As market demand for workforce management and mobility solutions is booming, our enterprise wide scheduling and mobile business application platform complements core SAP functionality across enterprise resource planning (ERP), customer service, enterprise asset management, human capital management and customer relationship management. We mirror SAP's commitment in providing the most innovative solutions for enterprise mobility and workforce management and, by leveraging the Sybase infrastructure in conjunction with our SAP partnership, we deliver a truly agile platform for conjuring and deploying mobile business applications. We are honored by this award, as it underscores that we have the needed agility and knowledge to be amongst the first to deliver on new market and technology developments. We look forward to collaborating with SAP as a strategic partner for many years to come."

"SAP is more committed than ever to a sound ecosystem strategy, which is key to delivering unmatched value to our customers and enabling SAP to reach its aggressive business goals," said Eric Duffaut, President, Global Ecosystem and Channels, SAP. "We understand the power of our partnerships, through which we continue to drive game-changing co-innovation and expand our market reach and customer touch points – leveraging our partners' local and industry expertise as an extension of our sales and services efforts – to satisfy the needs of customers of all sizes. As a recipient of a 2011 SAP Pinnacle award, we recognize ClickSoftware's commitment and efforts in developing and growing its partnership with SAP and driving customer success."

About ClickSoftware

ClickSoftware is the leading provider of automated workforce management and optimization solutions for every size of service business. Our portfolio of solutions, available on demand and on premises, create business value through higher levels of productivity, customer satisfaction and operational efficiency. Our patented concept of 'continuous planning and scheduling' incorporates customer demand forecasting, long and short term capacity planning, shift planning, real-time scheduling, mobility and location-based services, as well as on-going communication with the consumer on the expected arrival time of the service resource.

As the pioneers of the 'W6' concept more than 20 years ago, we have perfected solutions for solving a wide variety of problems on Who does What, for Whom, with What, Where and When. The combination of proven technology with educational services helps businesses find the right balance between reducing costs, increasing customer satisfaction, employee preferences and industry regulations/legislation. ClickSoftware's solutions manage over 250,000 resources in service businesses across a variety of industries and geographies. Our flexible deployment approach, breadth and depth of solutions and strong partnerships with leading CRM/ERP  vendors and system integrators makes us the number one choice to deliver superb business performance to any organization. The company is headquartered in the United States and Israel, with offices across Europe, and Asia Pacific. For more information, please visit www.clicksoftware.com. Follow us on Twitter

ClickSoftware Forward-Looking Statement

This press release contains express or implied forward-looking statements within the Private Securities Litigation Reform Act of 1995 and other U.S. Federal securities laws. These forward-looking statements include, but are not limited to, those statements regarding expected benefits from using ClickSoftware's solutions. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors that may cause actual results or performance to differ materially from those projected, including those discussed in the "Risk Factors" section and elsewhere in ClickSoftware's annual report on Form 20-F for the year ended December 31, 2010 and in subsequent filings with the Securities and Exchange Commission. Except as otherwise required by law, ClickSoftware is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise.

SAP, SAPPHIRE and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

All other product and service names mentioned are the trademarks of their respective companies.

SAP Forward-Looking Statement

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

SOURCE ClickSoftware Technologies Ltd.

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