Canfield Beauty Poised to Reinvent Retail Beauty Experience

"Canfield Beauty is the natural next step in leveraging our expertise to benefit a new customer segment," said president Doug Canfield. "And, NEXA will provide the beauty industry with the tools to create a higher level of customer interaction and service."

Designed specifically for retail consultations, NEXA provides beauty consultants and beauty executives with the versatility needed to both initially engage customers and cultivate long-term customer relationships with the connected consumer.

"We listened to beauty companies looking to attract business to their retail store locations and developed a solution that would reinvent the in-store consultation," said product management director Diana Ordonez.  "Offering anytime, anywhere omnichannel imaging solutions, the NEXA platform is the first of its kind."

"The NEXA allows for instant yet meaningful consultations in our wellbeing workshop stores and at counter," said philosophy's vice president of Global Education and Events, Catherine Barber. "philosophy has been working with Canfield for more than seven years now, and the launch of NEXA has enabled us to connect with our customers in yet another new way. We're also able to reconnect with our clients when their results and routine are emailed to them directly, extending the brand conversation beyond the consultation."

To better educate and share valuable skin health information with today's consumer, Canfield Beauty developed a solution for the beauty retail industry that provides high-quality, meaningful skin images. As a result, NEXA assesses up to eight unique skin features, including wrinkles, pores, texture, subsurface red areas and brown spots. And, NEXA's patented technology enables better, more standardized lighting, providing an image quality that far exceeds today's selfie-based applications and programs.  

"Quality images lead to a better quality assessment," added Ordonez. "If you can see the real story of your skin, its strengths and its weaknesses, you have a much better chance of meeting your skin health goals."

Addressing the needs of single or multi-brand portfolios, NEXA is also empowering beauty consultants by assisting with personal product recommendations that are filtered by a proprietary algorithm and administered by brands on the back end.

The cloud-based solution generates the big data that helps users understand their customer base as a whole and positively impact business decisions. It provides retailers with access to data across customers, stores or regions for a complete brand performance analysis.

"By providing more meaningful and engaging consultations in our brick and mortar stores and then extending the consultation with easy at-home access, our customer connections are powerful and omnichannel," said Jacqueline Flam Stokes, Vice President of Retail & Salon for Pierre Fabre overseeing Eau Thermale Avène. "And, the quality of the skin feature assessment is a perfect complement to our consultant's expertise. As a worldwide skin care leader with a vast portfolio of products, it was critical for Avène to find the right diagnostic company to collaborate with to enhance the customer experience in-store."

The new brand continues to assess the current and future needs of its customers, and is already planning for future products and services. "Brick and mortar retail stores know that they need to change to better meet the needs and shopping styles of today's consumers," added Ordonez. "Canfield Beauty is focused on helping them do just that, providing high-quality innovative tools that evolve with and for the next generation retail consultation."

Canfield Beauty is the expert in advanced skin imaging and analysis, providing the ultimate retail customer consultation with the convenience and versatility to serve the modern consumer on the move. With a foundation of unprecedented size and scope in the skin imaging market, Canfield Beauty is the new partner of choice for beauty imaging needs. For more information about Canfield Beauty or NEXA, visit www.canfieldbeauty.com, contact [email protected] or call 800-815-4330.

Coty is one of the world's largest beauty companies with approximately $9 billion in revenue, with a purpose to celebrate and liberate the diversity of consumers' beauty. Coty has approximately 20,000 colleagues globally and its products are sold in over 130 countries. Coty and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., visit www.coty.com.

Pierre Fabre is the world's second-largest global dermo-cosmetics laboratory, the second largest privately owned pharmaceutical Group in France and the French leader in over-the-counter drugstore sales. The Group owns several global brands and franchises, including Eau Thermale Avène (dermo-cosmetics market leader in Europe and in Asia), Klorane, Ducray, René Furterer, A-Derma, Galénic, Elancyl, Naturactive, Pierre Fabre Health Care, Pierre Fabre Oral Care, Pierre Fabre Dermatologie and Pierre Fabre Oncologie. Located in the south-west of France since its creation, the Pierre Fabre Group employs some 13,000 people worldwide, and owns subsidiaries and offices in 47 countries, distributing its products in more than 130 countries. For more information, visit www.pierre-fabre.com/en/.

SOURCE Canfield Beauty

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