61% of Consumers Believe They Have a Cookie Cutter Health Plan, HealthMine Survey

DALLAS, Jan. 16, 2017 /PRNewswire/ -- More Americans now have health insurance than ever before, but that doesn't mean they are getting individualized healthcare guidance. Sixty-one percent of consumers believe that their health plan gives similar incentives and recommendations to the entire population, rather than personalized direction. The data comes from a January 2017 HealthMine survey of 750 consumers with sponsored health insurance. The findings also show that nearly three quarters of members (73%) don't think their insurance plan understands their health very well.

 Which of the following statements do you believe is most true? "My health plan…"

Members' perspectives may be influenced by how their health plan communicates with them. Thirty percent of respondents said their plan's communication with them was "impersonal" or "mass oriented." Another 22% said their plan's communication with them occurred "only around my bills."

Which of the following statements do you believe is most true? "My health plan's communication with me is…"

Brennan Collins, vice president of product at HealthMine said, "Health plans have more data than ever about each member, thanks to the growing digitization of healthcare--but they're not deriving value from it. Health data creates value when plan sponsors combine and translate it into useful insights that improve health outcomes and lower costs for each member. That's health intelligence." He continued, "Health intelligence provides personalized insight, personalized clinical guidance and personalized incentives to close gaps in care.  It adds up to improved population health, one member at a time."

About the Survey
The HealthMine Health Plan Intelligence Survey queried 750 insured consumers who are enrolled in a wellness program. The survey was fielded by Survey Sampling International (SSI) in January 2017. Data were collected via an opt-in panel. The margin of error is 4%. Survey Sampling International (SSI) has been the Worldwide Leader in Survey Sampling and Data Collection Solutions, across every mode, for 37 Years.

About HealthMine
HealthMine is a leading healthcare technology company that delivers Health Intelligence for plan members and plan sponsors.  HealthMine's cloud-based Health Intelligence Solution facilitates better health outcomes and lowers healthcare costs by providing: 1) insight into health status and risk, 2) clinical guidance on necessary health actions, 3) personalized motivation to close gaps in care and 4) measurement of outcomes. The Health Intelligence Solution derives business value from all clinical and lifestyle health data including data from existing wellness programs. HealthMine has more than 1 million users and has saved health plan sponsors more than $100 million in healthcare costs. HealthMine is on the web at www.healthmine.com.

SOURCE HealthMine

Related Links

http://www.healthmine.com